Nikki Leslie
Atlanta
Summary
Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations. Skilled in building positive personal and professional relationships.
Overview
6
6
years of professional experience
2016
2016
years of post-secondary education
Work History
Mail Handler
United States Postal Service, USPS
Palmetto
08.2023 - Current
- Sorted incoming mail into designated bins for efficient processing.
- Operated forklifts to transport packages within the distribution center.
- Assisted in loading and unloading mail trucks for timely deliveries.
- Trained new employees on mail processing procedures and safety guidelines.
- Used portable electronic scanner to track parcels and record tracking progress.
- Maintained accurate records of all incoming and outgoing mail items.
Dental Assistant
Southside Medical Center
East Point
05.2023 - 10.2024
- Maintained sterilization of dental instruments and equipment for safety compliance.
- Managed patient records, scheduling appointments, and confirming insurance details.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Dental Assistant
Smyrna Dental
Smyrna
01.2022 - 05.2023
- Assisted in patient preparation for dental procedures and treatments.
- Managed patient records, scheduling appointments, and confirming insurance details.
- Sterilized instruments according to established guidelines and procedures
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
Stocker
Walmart
Decatur
01.2020 - 06.2022
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized products by category to enhance customer shopping experience.
- Assisted with inventory management to maintain accurate stock levels.
- Provided excellent customer service by answering inquiries about products.
- Faced products on shelves and displays to meet company policies.
- Read orders to verify attributes and quantities of merchandise.
Education
Associate of Science - Dental Hygiene
Fortis College
07.2019 - 04.2023
Maynard H. Jackson High School
Atlanta, GASkills
- Mail sorting
- Package tracking
- Inventory management
- Customer service
- Attention to detail
- Office management
- Treatment room setup
- Teeth cleaning assistance
- Professionalism and etiquette
- Local anesthetic proficiency
- Equipment sterilization
- Chair-side assistance
- Patient care
- Oral healthcare
- Dental software management
- Patient relations
- Dental impressions
- Dentrix proficiency
References
References available upon request.
Timeline
Mail Handler
United States Postal Service, USPS
08.2023 - Current
Dental Assistant
Southside Medical Center
05.2023 - 10.2024
Dental Assistant
Smyrna Dental
01.2022 - 05.2023
Stocker
Walmart
01.2020 - 06.2022
Associate of Science - Dental Hygiene
Fortis College
07.2019 - 04.2023
Maynard H. Jackson High School