Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Weary

Ray City

Summary

Highly motivated and detail-oriented professional, with a diverse background in healthcare and customer service.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Sterile Processing Lead (Hybrid)

Archbold Memorial Hospital
11.2021 - 05.2024
  • Managed high-volume inbound/outbound calls
  • Processed and managed electronic orders
  • Developed and presented sales strategies for new equipment
  • Educated staff and customers on new equipment
  • Provided exceptional customer service
  • Resolved customer concerns promptly
  • Maintained comprehensive system-based electronic records

Pharmacy Customer Service/Sales

Walmart
West Palm Beach
03.2018 - 09.2021
  • Assisted a large quantity of customers
  • Managed inbound and outbound high-volume calls
  • Addressed customer inquiries and concerns professionally
  • Processed payments and performed data entry
  • Educated customers on products and company services
  • Sold company products

Customer Service Representative (Remote)

Advanced Diagnostic Group
09.2018 - 03.2020
  • Managed inbound and outbound high-volume calls
  • Supported customers with inquiries and concerns
  • Collected payments and processed electronic records
  • Sent daily reports via email
  • Worked in a fast-paced environment
  • Scheduled high-volume appointments
  • Communicated with doctors to obtain patient reports using company software
  • Maintained a comprehensive understanding of company services

Education

High School -

Palm Beach Lakes
West Palm Beach, USA
08.2009 - 08.2012

Skills

  • Effective communication
  • Ability to handle challenging situations
  • Customer service Expert
  • Multitasking proficiency
  • Adaptable to fast-paced environments
  • Proactive learning
  • Proficient in computer softwares

Timeline

Sterile Processing Lead (Hybrid)

Archbold Memorial Hospital
11.2021 - 05.2024

Customer Service Representative (Remote)

Advanced Diagnostic Group
09.2018 - 03.2020

Pharmacy Customer Service/Sales

Walmart
03.2018 - 09.2021

High School -

Palm Beach Lakes
08.2009 - 08.2012
Nicole Weary