Professional with expertise in operations and administration, eager to use administration skills and business education to contribute to company growth and reputation. Proven ability to excel in high-volume environments while consistently meeting customer, client, and company needs.
Overview
4
4
years of professional experience
Work History
Credentialing Operations Specialist
International Society of Arboriculture
Atlanta
01.2023 - Current
Ensured accuracy and timeliness of exam scores post-grading
Managed fulfillment of exam scheduling and exam score distribution to candidates
Oversaw credentialing inventory orders and vendor interactions
Processed, filed, and audited credentialing material for candidates
Created documented processes to enhance the examinations and credentialing experience
Processed customer service requests and escalations
Managed the completion, collection, and analysis of survey data for credential holders and volunteers
Human Resources/Operations Coordinator
Preferred Vascular Group
Atlanta
09.2022 - 01.2023
Efficiently sourced candidates through Indeed and conducted screenings
Contributed to personnel orientation, training, and audits
Prepared management presentations and expense reports
Ensured HIPAA-compliant patient confidentiality
Tracked and published operational metrics and data
Managed employee personnel files in adherence to ASC guidelines
Credentialing Coordinator
Soliant Health
Peachtree Corners
09.2021 - 09.2022
Successfully onboarded 30+ candidates daily and managed credentialing using Bullhorn and Onboard 365
Stayed updated on Federal and State Credentialing Requirements
Liaised between Recruiters and Human Resources for full-cycle onboarding
Managed 7,000+ confidential files with 98% compliance
Ensured JC compliance for all active assignments and conducted regular audits
Reviewed medical records, background screenings, and conducted verifications
Implemented assignment agreements within candidate-client contracts
Education
Bachelor of Science - Hospitality Management
Bethune-Cookman University
Daytona Beach, FL
05.2020
Skills
Strong oral and written communication skills
Thrives in a fast-paced, collaborative environment
Adaptable decision-maker
Demonstrates leadership potential
Excellent time management and multitasking abilities