Nikolas Hernandez

- Built strong relationships with residents through exceptional customer service, resulting in increased lease renewals.

- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.

- Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.

- Streamlined rent collection process for improved cash flow and reduced delinquencies.

- Approving applications, conducting credit checks, and negotiating contracts.

- Managing budgets, accounts, rent collections, and tenant notices.

- Creating organizational systems to support accurate record keeping, efficient financial transactions, and prompt renter complaint resolution.

- Oversees and directs administrative duties within the office to ensure they are in accordance with company policy.

- Performing relevant inspections prior to returning lessees' deposits.

- Addressing and recording all lease violations.

- Accepting rent payments, security deposits and other
applicable fees.

- Drafting and signing legally sound and detailed lease
agreements.