Nikolina Situm

• Conducted comprehensive evaluations of supplier performance annually, focusing on key performance indicators such as quality, cost, and timely delivery.
• Participated in and supported Sales & Operations Planning (S&OP) processes to align demand, supply, and financial objectives.
• Led and developed an Operational Purchasing Team, aligning individual goals with company objectives.
• Facilitated comprehensive onboarding and training programs for new hires to strengthen procurement operations.
• Oversaw annual performance review processes to enhance employee development. Managed initiatives for performance improvement to drive team success. Cultivated a culture of accountability across departments.
• Implemented strategies to boost employee engagement and morale, fostering a supportive environment that reduced turnover.
• Engaged cross-functionally with operations, finance, and leadership to ensure alignment of supply chain initiatives with corporate goals.
• Participated in ongoing educational programs aimed at developing leadership capabilities and optimizing organizational processes.

Executed supplier risk mitigation strategies to ensure uninterrupted supply chain operations.

Achieved and sustained 95%+ on-time delivery through structured supplier performance management.

Developed and implemented Standard Operating Procedures (SOPs) to standardize procurement and inventory processes.

Managed obsolete and excess inventory reduction initiatives, improving working capital and warehouse efficiency.

Executed daily order releases and monitored supplier deliveries to ensure on-time part availability

Generated and analyzed various reports to support data driven decisions

• Facilitated negotiation and execution of supplier contracts to secure advantageous commercial terms and minimize risks.
• Implemented supplier risk management processes to identify vulnerabilities and ensure supply continuity.
• Developed and implemented sourcing strategies to enhance supply chain efficiency.
• Analyzed market trends to anticipate purchasing needs and mitigate risks.
• Collaborated with cross-functional teams to ensure alignment on procurement objectives.
• Managed procurement of specialized and fixed assets supporting operational and capital expenditure initiatives.
• Conducted on-site supplier visits and quality evaluations to ensure compliance with operational standards.

• Processed customer orders efficiently, ensuring accuracy in product selection and delivery timelines.
• Coordinated with cross-functional teams to resolve order discrepancies and enhance customer satisfaction.
• Managed order entry using ERP systems, streamlining workflow and reducing processing times.
• Assisted customers with order placement. Guided users through online portal navigation. Provided support for electronic data interchange inquiries.
• Facilitated customer portal assistance as primary point of contact.