Summary
Overview
Work History
Education
Skills
References
Retail And Fashion Experience
Timeline
Generic

Nina Alford

Atlanta

Summary

Creative and customer-focused fashion professional with 7+ years of experience across luxury retail, streetwear branding, and personal styling. Currently serving as Creative Director and Brand Ambassador for SURELIFE Concepts & Designs (since 2018) and Kill Confirmed (since 2022), bringing firsthand industry insight, content creation, and trendsetting energy. Adept at blending luxury styling with streetwear influence to connect with modern clients. A natural leader in fast-paced environments, skilled in store operations, sales performance, and delivering curated client experiences. Seeking to bring this hybrid expertise to Balenciaga at Lenox Square and contribute to the brand’s legacy of bold innovation.

Overview

9
9
years of professional experience

Work History

Creative Director & Brand Ambassador

Kill Confirmed
01.2022 - Current
  • Headed streetwear fashion campaigns, digital styling, and live events as a creative face of the brand.
  • Styled seasonal collections, hosted pop-ups, and expanded the brand’s fashion-meets-culture appeal.
  • Elevated consumer engagement through storytelling, influencer strategy, and authentic branding.

Creative Director & Brand Ambassador

SURELIFE Concepts & Designs
Atlanta
01.2018 - Current
  • Led the creative vision, styling direction, and branding evolution for this Atlanta-based lifestyle brand.
  • Modeled in campaigns, coordinated shoots, and developed visual content aligned with market trends.
  • Collaborated on drops, directed visuals, and strengthened cultural relevance through curated messaging.

Customer Service Representative

Sam’s Club
Atlanta
01.2020 - 01.2024
  • Handled returns, complaints, and member inquiries with empathy and professional poise.
  • Trained new associates on desk protocols and best practices in high-traffic customer service environments.
  • Managed crowds and customer care during holiday and promotional rushes.

Stylist & Sales Associate

Vans
Atlanta
01.2018 - 01.2022
  • Delivered personalized styling in a high-volume retail setting, consistently meeting and exceeding sales goals.
  • Opened and closed the store, executed visual merchandising changes, and supported daily operations.
  • Trained new team members and served as a go-to floor leader for customer support and product knowledge.

Customer Service Associate

IKEA
Atlanta
01.2017 - 01.2021
  • Guided customers through purchases, returns, and showroom navigation.
  • Provided self-checkout and technical support with patience and product knowledge.
  • Kept customer satisfaction high while navigating daily foot traffic and inventory inquiries.

Education

General Studies -

Atlanta Technical College
GA

Skills

  • Luxury & Fashion Retail
  • Styling & Visual Merchandising
  • Brand Representation & Direction
  • Sales Goals & KPI Tracking
  • Opening, Closing & Cash Handling
  • Clienteling & Personal Styling
  • Inventory & Loss Prevention
  • Trend Forecasting & Market Awareness
  • Store Maintenance & Presentation
  • POS Systems
  • Leadership & Team Training
  • Calm, Empathetic Communication
  • Creative direction
  • Brand strategy
  • Visual content development
  • Digital marketing
  • Customer relationship management
  • Influencer collaboration
  • Team leadership
  • Effective communication
  • Storytelling techniques
  • Marketing leadership

References

  • Amber Caldwell, (678) 362-5681, Known since 2002
  • NorViance Henry, (404) 322-7103, Known since [insert year]

Retail And Fashion Experience

  • SURELIFE Concepts & Designs, Creative Director & Brand Ambassador, 01/01/18, Present, Led the creative vision, styling direction, and branding evolution for this Atlanta-based lifestyle brand., Modeled in campaigns, coordinated shoots, and developed visual content aligned with market trends., Collaborated on drops, directed visuals, and strengthened cultural relevance through curated messaging.
  • Kill Confirmed, Creative Director & Brand Ambassador, 01/01/22, Present, Headed streetwear fashion campaigns, digital styling, and live events as a creative face of the brand., Styled seasonal collections, hosted pop-ups, and expanded the brand’s fashion-meets-culture appeal., Elevated consumer engagement through storytelling, influencer strategy, and authentic branding.
  • Vans, Atlanta, GA, Stylist & Sales Associate, 01/01/18, 01/01/22, Delivered personalized styling in a high-volume retail setting, consistently meeting and exceeding sales goals., Opened and closed the store, executed visual merchandising changes, and supported daily operations., Trained new team members and served as a go-to floor leader for customer support and product knowledge.
  • Sam’s Club, Atlanta, GA, Customer Service Representative, 01/01/20, 01/01/24, Handled returns, complaints, and member inquiries with empathy and professional poise., Trained new associates on desk protocols and best practices in high-traffic customer service environments., Managed crowds and customer care during holiday and promotional rushes.
  • IKEA, Atlanta, GA, Customer Service Associate, 01/01/17, 01/01/21, Guided customers through purchases, returns, and showroom navigation., Provided self-checkout and technical support with patience and product knowledge., Kept customer satisfaction high while navigating daily foot traffic and inventory inquiries.

Timeline

Creative Director & Brand Ambassador

Kill Confirmed
01.2022 - Current

Customer Service Representative

Sam’s Club
01.2020 - 01.2024

Creative Director & Brand Ambassador

SURELIFE Concepts & Designs
01.2018 - Current

Stylist & Sales Associate

Vans
01.2018 - 01.2022

Customer Service Associate

IKEA
01.2017 - 01.2021

General Studies -

Atlanta Technical College
Nina Alford