Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Professional Development Highlights
Presentations
Timeline
Generic

Nina Ivey Ishokir

Augusta

Summary

With over 17 years of professional experience, I have a diverse background in roles such as Data Analyst, Online Librarian, and Electronic Resources Librarian in the Business Services and Educational Services industries. Throughout my career, I have developed a wide range of skills and experiences in areas such as Acquisitions, Budgeting, Cataloging, Content Management, Contract Management, Data Dictionary Language, Database Administration, ABBYY Fine Reader, Dreamweaver, Editing, Education, Frontpage, Information Technology, JIRA, JSON, Linux, Market Research, Materials Management, Meeting Facilitation, Metadata, MS Office Suite (Excel, PowerPoint, Project, SharePoint, and Word), Operating Systems, Policy Analysis, Proposal Writing, Publicity, Quality Control, Shell Scripting, SPSS, SQL Teaching Technical Support Unix Ruby Python CSS3 HTML5 and XHTML.

Overview

10
10
years of professional experience
1
1
Certification

Work History

OA Systems Support Tech

Augusta State Medical Prison
08.2024 - Current
  • Answers users' inquiries regarding computer software and hardware operation to resolve problems
  • Conducts training programs for software/hardware users
  • Enters commands and observes system functioning to verify correct operations and detect errors
  • Installs or performs minor repairs to hardware, software, and peripheral equipment following design or installation specifications
  • Maintains records of daily data communication transactions, problems and remedial action taken and installation activities
  • Provides on-call support and advising customers of impact of system changes
  • Provides ongoing operational and customer assistance including addressing and resolving daily support problems
  • Refers major hardware or software problems or defective products to vendors or technicians for service
  • Refines the process for communication of reported problems
  • Receives additional training, as required, to gain full proficiency and experience in all areas

Library Media Specialist

Richmond County Public School System
10.2022 - 07.2023
  • Coordinated the building media/technology committee
  • Implements established media policies and standards, principles of Intellectual Freedom, Internet Acceptable use policies and copyright laws
  • Manages and insures accessibility to media resources, equipment, and facilities
  • Creates and fosters a climate that motivates effective utilization of media facilities, resources, and services
  • Collaborates with teachers and students concerning the school website and multimedia uses
  • Utilizes current research and methods in the areas of technology and library and information sources
  • Prepares and oversees the library media program budget
  • Maintains and enhances professional knowledge in technology and trends in information literacy

Taxonomy Analyst

Semsee
03.2022 - 09.2022
  • Company Overview: Remote
  • Assist with the iterative process of maintaining and improving the taxonomy of Semsee’s agent-facing form
  • Assist with the integration of new insurance carriers, and work alongside the current taxonomist to assist with question moves, consolidations, fixes, and other general taxonomy projects
  • Function as an in-house expert on the database of carrier questions and data, and the platform used to manage it
  • Help develop taxonomies to map out each carrier’s questions for each policy line (Business Owner’s Policy, Workers Compensation, General Liability, Commercial Auto, etc.)
  • Analyze the similarities and variations between different carrier questionnaires, adjust taxonomy properties, and structure so that the agent experience is as fluid and streamlined as possible
  • Run data mapping exercises as needed to integrate additional carriers to the existing taxonomy
  • Help with question deduplication, question moves, and maintenance within the library of over 40,000 questions
  • Ideate on process improvements for handling data, as well as product features
  • Develop knowledge of the commercial insurance industry
  • Remote

Director of Library Services

Clinton College
10.2019 - 12.2021
  • Manages all affairs/functions of the library, maintaining the library budget, acquiring/tracking books, periodicals and electronic resources while engaging faculty and students in the use of instructional technology
  • Create and maintain the library’s web presence using the Libguides content management system; this includes embedding links to library subscription databases, implementing an off-campus authentication proxy to ensure library patrons have remote access to these library subscription databases, virtual chat service for remote virtual reference services, and subject/course guides to support individual disciplines and courses
  • Negotiate and maintain subscriptions contracts to electronic resources; such as EBSCOHost, JSTOR, and Lexis-Nexis
  • Collaborates with faculty to design and implement lessons curriculum, and assess student learning and instructional effectiveness
  • Provides leadership and expertise necessary to ensure that the college’s library program is aligned with the mission, goals, and objectives of the college and is an integral component of the learning/instructional program
  • Takes an active role in college improvement and accreditation activities
  • Shares expertise by presenting at faculty meetings and staff meetings
  • Creates an environment that is conducive to active and participatory learning, resource based instructional practices, and collaboration with faculty
  • Shares with the learning community collaboratively developed policies and best practices concerning such issues as materials selection, circulation, reconsideration of materials, copyright, privacy, and acceptable use
  • Encourages the use of instructional technology to engage students and to improve learning, providing 24/7 access to digital information resources for the entire learning community
  • Collects and analyzes data to improve instruction and use MS Excel generated charts and histograms to demonstrate correlations between the library and student achievement
  • Remains current in professional practices and developments, information technologies, and educational research applicable to school library programs
  • Cooperates and networks with other libraries, librarians, and agencies to provide access to resources outside the school
  • Participates in the recruiting, hiring and training of other library professionals, library assistants, students and volunteer staff
  • Prepares, justifies and administers the school library program budget to support the library program
  • Conducts ongoing research and data analysis that can be used to inform continuous program improvement

Data Analyst I

Centers for Disease Control and Prevention (U.S.)
01.2016 - 06.2019
  • Conduct cataloging, classifying materials, and other knowledge management activities to publications, communications, reports or other documents
  • Performs basic, complex, and original cataloging for new and existing materials
  • Creates or upgrades description, classification, subject headings and other access points, where appropriate, for new and currently held materials
  • The primary focus will be on electronic resources and media
  • Follow library standards and guidelines when classifying documents
  • Ensure all material can be retrieved conveniently using standardized methods
  • Perform original and copy cataloging and adapt online records according to guidelines in all subject areas and languages
  • Input details about new material into electronic catalog
  • Adjust rules when new type of material surfaces
  • Consult with colleagues on improving cataloging process
  • Organize large backlogs of material
  • Organize materials according to highest priority
  • Develop and maintain parts of the catalog that pertain to collections by specific events
  • Work alongside subject specialists
  • Conduct complex research
  • Assist with quality assurance testing for web software updates
  • Composed Data Dictionary for point of cataloging reference
  • Run scripts to make updates to multiple files in web software tool
  • Trained and provided back-up support to new hire cataloger

Interim Electronic Resources Librarian

Lauinger Library, Georgetown University
06.2015 - 09.2015
  • Managed acquisitions, cataloging, technical support, and OpenURL technical configurations
  • Managed an Electronic Resources Management System, vendor relations and usage statistics
  • Assisted with development and implementation of plans, policies and procedures for the acquisition, management, discovery and technical maintenance of electronic resources
  • Participated in the evaluation and implementation of new systems and customizing public interfaces of those systems
  • Directed and supervised special projects for the Unit
  • Served on library and university-wide committees and task forces and participated in library-wide initiatives as required
  • Served as back-up to Systems Librarian for Technical Services and Library Information Technology tasks
  • Served as a back-up to the Head of the Electronic Resources and Serials Unit, advised the Library staff on matters pertaining to electronic resources access issues as needed

Technical Services Librarian

Office of Minority Health Resource Center
10.2014 - 02.2015
  • Indexed and abstracted database records according to established guidelines
  • Cataloged and inputted at least 150 new records into OMHRC databases on a monthly basis
  • Regularly reviewed and evaluated the quality and consistency of the OMHRC database records in collaboration with the Library Services Manager
  • Assisted in identifying book, organization, and journal resources for inclusion in databases on a variety of health topics
  • Used electronic online systems to identify and retrieve new resources
  • Printed or electronically preserved new journal articles for the collection daily to include deep linking of digital objects to online subscription full-text articles, DOI identification, copyright compliance verification
  • Physically maintained the book and journal collection, including digital archives
  • Assisted in implementing new technical projects, such as the digitization of the article collection, enhancement of the INMAGIC integrated library system, development of Knowledge Center website content, and revision of existing catalog records for public access
  • Developed library announcements, informational handouts, and topic bibliographies for staff members, and for the OMHRC website, as requested
  • Became proficient in editing library reports to be 508 compliant
  • Participated in OMHRC Knowledge Center exhibits and other outreach events to promote OMHRC services

Education

Master of Science - Information Technology, Data Analytics, Health Informatics

Middle Georgia State University
Macon, GA
07.2025

Master of Science - Library and Information Studies, Knowledge Management

Florida State University
Tallahassee, FL
04.2007

Bachelor of Arts - Political Science, Public Administration

Augusta State University
Augusta, GA
05.2003

Skills

  • Acquisitions
  • Budgeting
  • Cataloging
  • Content Management
  • Contract Management
  • Data Dictionary Language
  • Database Administration
  • Dreamweaver
  • Editing
  • Excel
  • Frontpage
  • Information literacy and digital literacy instruction
  • Information Technology
  • Jira
  • Linux
  • LibGuides
  • Library of Congress Subject Headings
  • MARC 21
  • Market Research
  • Materials Management
  • Meeting Facilitation
  • Metadata
  • Operating Systems
  • Policy Analysis
  • Proposal Writing
  • Publicity
  • Quality Control
  • Shell Scripting
  • SQL
  • SPSS
  • Teaching
  • Technical Support
  • Unix
  • R
  • Ruby
  • Python
  • CSS3
  • HTML5
  • XHTML
  • XML

Certification

  • State of Virginia Librarian License
  • Maryland Educator Certificate Library Media Specialist (Advanced Professional Certificate)

Affiliations

  • Association of Computing Machinery - Member
  • Women Who Code Atlanta - Member
  • Strategic and Competitive Intelligence Professionals - Member
  • HBCU Libraries Alliance – At-Large Board of Directors Member (past)

Professional Development Highlights

  • Middle Georgia State University, Macon, GA, Master of Science in Information Technology/Data Analytics, ITEC 2270 Application Development, MATH 1404 Elementary Statistics, ITEC 5140 Research Methods in Information Technology, ITEC 5120 IT Project Management, ITEC 6300 Advanced Heath Information Technology, ITEC 5110 IT Leadership and Strategic Planning, ITEC 6340 Public Health Informatics, ITEC 5100 Current and Emerging Issues in Information technology, ITEC 6710 Statistical Data Analysis, ITEC 6320 Electronic Health Records
  • Florida Institute of Technology, Melbourne, FL, Master of Science in Project Management/Information Systems, CIS 5100 Data Structures and Programming, CIS 5220 Computer Organization, MGT 5014 Introduction to Information Systems
  • Udemy, Search Engine Optimization (SEO) Training Course by Moz, Metadata Repositories
  • Hedden Information Management, Taxonomy and Controlled Vocabulary Course, 12/23

Presentations

Digital Library Federation Annual Forum 2021, Sustaining the HBCU Library Alliance Digital Collections through Distributed Digitization & Preservation, Presenter

Timeline

OA Systems Support Tech

Augusta State Medical Prison
08.2024 - Current

Library Media Specialist

Richmond County Public School System
10.2022 - 07.2023

Taxonomy Analyst

Semsee
03.2022 - 09.2022

Director of Library Services

Clinton College
10.2019 - 12.2021

Data Analyst I

Centers for Disease Control and Prevention (U.S.)
01.2016 - 06.2019

Interim Electronic Resources Librarian

Lauinger Library, Georgetown University
06.2015 - 09.2015

Technical Services Librarian

Office of Minority Health Resource Center
10.2014 - 02.2015

Master of Science - Library and Information Studies, Knowledge Management

Florida State University

Bachelor of Arts - Political Science, Public Administration

Augusta State University

Master of Science - Information Technology, Data Analytics, Health Informatics

Middle Georgia State University
Nina Ivey Ishokir