Nina Jones
Atlanta
Summary
Motivated pre-nursing student with over four years of customer service and leadership experience in fast-paced environments. Experienced in providing direct patient interaction, maintaining confidentiality, and ensuring comfort, and satisfaction in healthcare settings. Strong communicator committed to delivering compassionate and professional services in a hospital environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Assistant(Volunteer)
LaGrange Community Clinic
Ga
06.2025 - Current
- Assisted patients with check-in processes and appointment scheduling.
- Managed phone inquiries, providing accurate information to clients.
- Maintained organized patient records and ensured data accuracy.
- Enhanced patient experience by fostering a welcoming environment at the clinic.
- Collaborated with medical staff to facilitate smooth clinic operations.
Supervisor
Mercedes-Benz Stadium
Atlanta, GA
03.2020 - Current
- Led and motivated a team of 40+ employees, ensuring clear communication during large events.
- Coordinated staff schedules and communicated assignments to meet event needs.
- Trained and mentored new employees, providing guidance and messaging on company policies.
Server
Top Job: Serving
Atlanta, GA
12.2021 - Current
- Support staff with accurate verbal communication between the kitchen and dining teams.
- Provided attentive service in a fast-paced environment while ensuring accuracy and patient / customer satisfaction.
Education
Bachelor of Science - Nursing
Georgia State University
Atlanta, GA05-2028
High School Diploma -
Maynard Jackson High School
Atlanta, GA05-2024
Skills
- Patient Check-In & Scheduling
- Customer service & Communication
- Leadership & Team Supervisor
- Medial Terminology
- CPR Certified- American Heart Association
- Complex Problem-solving
- Team building
Certification
CPR Certified – American Heart Association
Timeline
Front Desk Assistant(Volunteer)
LaGrange Community Clinic
06.2025 - Current
Server
Top Job: Serving
12.2021 - Current
Supervisor
Mercedes-Benz Stadium
03.2020 - Current
Bachelor of Science - Nursing
Georgia State University
High School Diploma -
Maynard Jackson High School