Nina Mazrouei
Atlanta
Summary
Results-driven professional with proven track record in overseeing on-site operations and maintaining project quality. Known for fostering collaboration and adapting to changing needs, ensuring team reliability and success. Proficient in project management and safety protocols, bringing strong focus on achieving results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
NE Studios
12.2025 - Current
- Managed daily office operations, ensuring smooth workflow and efficient scheduling.
- Oversaw inventory management of office supplies, reducing costs through effective procurement strategies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Technical Solutions Specialist
North Metro Church
10.2025 - Current
- Provided technical support for software systems, resolving user issues effectively and efficiently.
- Collaborated with team members to enhance user experience through feedback and system improvements.
- Developed training materials for staff on new technology implementations and best practices.
- Implemented troubleshooting protocols, improving response times for technical inquiries by 30%.
- Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
- Collaborated with cross-functional teams to develop customized software solutions, ensuring seamless integration with existing systems.
Operations Supervisor
IST Management Services | Floor and Décor, Corporate Office
12.2023 - 02.2025
- Supervise and manage a team, including the Mail Room Associate, Front Desk Receptionist, Dayporter, and Site Coordinator, overseeing time approvals, payroll processing, and end-of-year performance reviews.
- Maintain and coordinate multiple calendars, including the approval of meeting requests and moves.
- Organize and facilitate Board of Directors meetings.
- Serve as the primary liaison between the company and property management.
- Manage facility-related email correspondence and phone communications.
Office Manager
Mikes Painting and Home Improvement
10.2023 - 12.2023
- Coordinated office operations to enhance workflow efficiency and improve team productivity.
- Implemented inventory management systems to streamline supplies procurement and reduce costs.
- Developed and maintained filing systems for critical company documents, ensuring easy access and organization.
- Oversaw scheduling of projects and appointments, optimizing time management for service delivery.
Financial Operations Analyst
Vascular Surgical Associates
06.2021 - 09.2023
- Reconciling the Profit & Loss and Balance Sheets
- Reviewed and reconciled account discrepancies, enhancing accuracy and consistency in financial reporting.
- Reconciling credit card statements
- Collaborating with accountants to maintain accurate bookkeeping
- Preparing presentations for board and partner meetings
- Creating budgets for the upcoming year
- Auditing insurance payments made on office & hospital procedures
- Processed vendor invoices accurately and efficiently, ensuring timely payments to support operational continuity.
General Billing, Medical Coding & GA Medicaid Specialist
Vascular Surgical Associates
08.2017 - 05.2021
- Coding office and hospital procedures
- Work on outstanding claims
- Evaluate and review fee schedules from contracted insurance companies
- Handled pre-authorizations and referrals for upcoming surgeries
- Communicated frequently between providers and insurance companies
- Conducted quarterly audits of providers and their notes to ensure accurate documentation in compliance with coding guidelines
- Balanced practice books daily, monthly, and yearly
- Created financial models and department analysis for review by executives
- Analyzed Medicaid eligibility and enrollment processes to ensure compliance with federal and state regulations.
Administrative Assistant
Vascular Surgical Associates
09.2016 - 07.2017
- Following up with self-pay accounts and collections
- Managed office communications, enhancing information flow between staff and patients.
- Creating daily spreadsheets encompassing all upcoming appointments for the practice
- Managing specific insurance carriers and plan information
- Developed training materials for new administrative staff, fostering a collaborative work environment.
- Assisting in coverage when other employees call out
- Streamlined patient scheduling, improving appointment efficiency and reducing wait times.
Education
B.S. - Biology
Mercer University
Macon, GA05.2016
Skills
- Problem-solving
- Exceptional oral and written communication
- Resilient Mindset
- Microsoft Office Suite proficiency
- Adaptability
- Data Analysis
- Executive Presentations
- Operating systems
- Training and mentoring
- Multitasking
- Problem-solving abilities
- Organizational skills
- Strategic planning
Certification
- Healthcare Economics
- Financial Accounting
- NCPS - National Certified Peer Specialist
Timeline
Administrative Assistant
NE Studios
12.2025 - Current
Technical Solutions Specialist
North Metro Church
10.2025 - Current
Operations Supervisor
IST Management Services | Floor and Décor, Corporate Office
12.2023 - 02.2025
Office Manager
Mikes Painting and Home Improvement
10.2023 - 12.2023
Financial Operations Analyst
Vascular Surgical Associates
06.2021 - 09.2023
General Billing, Medical Coding & GA Medicaid Specialist
Vascular Surgical Associates
08.2017 - 05.2021
Administrative Assistant
Vascular Surgical Associates
09.2016 - 07.2017
B.S. - Biology
Mercer University