NinAset Thompkins-EL
Byron
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
8
8
years of professional experience
Work History
Estimator
Atlanta Flooring Design Center
10.2024 - Current
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Analyzed designs and performed accurate cost analysis.
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
- Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
- Assisted in securing high-value contracts by preparing competitive yet profitable bid packages tailored to client needs.
Administrative Assistant
Atlanta Flooring Design Center
12.2021 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinate project timelines and maintain accurate records to support sales objectives.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
Design Associate
Summer Classics
01.2021 - 12.2021
- Reviewed all design work for accuracy before submission, minimizing errors and subsequent revisions.
- Managed multiple projects simultaneously, prioritizing workload effectively to meet strict deadlines.
- Assisted clients with customized furniture and design solutions, driving sales through tailored recommendations.
- Supported showroom merchandising and maintained visual standards to optimize the customer experience.
- Collaborated with senior consultants on design projects and order processing.
Front Desk Receptionist
Subaru of Gwinnett
01.2020 - 12.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Cashier/Customer Service Cashier
Publix Super Markets Inc
05.2017 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Maintained clean facility on periodic janitorial duties
Education
Bachelor of Arts - Business Economics
Georgia State University
Atlanta, GA05-2025
Skills
- Cost estimation
- Material takeoffs
- Estimate preparation
- Estimating software
- Customer service
- Data entry
- CRM Software
- Office administration
- Layout design
- Visual communication
- Attention to detail
- Time management
Timeline
Estimator
Atlanta Flooring Design Center
10.2024 - Current
Administrative Assistant
Atlanta Flooring Design Center
12.2021 - 10.2024
Design Associate
Summer Classics
01.2021 - 12.2021
Front Desk Receptionist
Subaru of Gwinnett
01.2020 - 12.2020
Cashier/Customer Service Cashier
Publix Super Markets Inc
05.2017 - 12.2019
Bachelor of Arts - Business Economics
Georgia State University
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