Nisha Smith
Covington
Summary
Motivated and licensed real estate professional with a strong foundation in customer service, sales, and market analysis. Passionate about helping clients find their perfect home while providing exceptional service. Adept at building relationships, negotiating contracts, and utilizing marketing strategies to attract buyers and sellers.
Overview
10
10
years of professional experience
Work History
Realtor
EXp Realty, LLC
03.2024 - Current
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Realtor
Keller Williams Peachtree Rd
08.2019 - 10.2023
- Assisted agents with property showings, client communications, and paperwork.
- Gained hands-on experienced with MLS listings, property research, and marketing strategies.
- Provided excellent customer service by understanding client needs and offering tailored solutions.
Senior Member Service Representative
Navy Federal Credit Union
08.2015 - 03.2020
- Identified opportunities for upselling products and services, contributing to business growth goals.
- Increased accuracy in account management, diligently verifying member information during transactions.
- Demonstrated commitment to excellence in member service by consistently meeting or exceeding performance targets.
- Strengthened relationships with members through personalized interactions and attentive service.
Education
High School Diploma -
Alcovy High School
Covington, GAReal Estate Salesperson Course
Georgia MLS Training Institute
TuckerSkills
- Client Relationship Management
- Sales & Negotiation
- Market Research & Analysis
- Contract Review & Documentation
- Time Management & Organization
Professional Affiliations
- Member of Dekalb Board of Realtors and National Realtor Association
Timeline
Realtor
EXp Realty, LLC
03.2024 - Current
Realtor
Keller Williams Peachtree Rd
08.2019 - 10.2023
Senior Member Service Representative
Navy Federal Credit Union
08.2015 - 03.2020
High School Diploma -
Alcovy High School
Real Estate Salesperson Course
Georgia MLS Training Institute
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