Nissa Rivera
Fayetteville,GA
Summary
A motivated leader with team and collaboration skills to drive productivity. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Metal Supermarkets
06.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Cashier
Willy’s Mexicana Grill
03.2019 - 11.2019
- Keeping the customers happy and wanting to come back for more
- Cleaning the dining and salsa bars
- Helping with prep.
Cashier
Patty Wagon
07.2018 - 12.2018
- Customer Service – Accurate input of customer orders and coordination of order fulfillment
- Customization of catering orders
- Accounts receivable Responsible for cash and credit transaction accuracy and shift balance reconciliation
- Helping with inventory management.
Education
HS Diploma -
Calton J. Kell High School
Skills
- Great Communication (Written and Verbal)
- Project management (Task Prioritization)
- Multitasking
- Very Organized
- Interpersonal skills
- Strong Microsoft Office Skills
- Active Listening
- Invoice Processing
Timeline
Customer Service Representative
Metal Supermarkets
06.2021 - Current
Cashier
Willy’s Mexicana Grill
03.2019 - 11.2019
Cashier
Patty Wagon
07.2018 - 12.2018
HS Diploma -
Calton J. Kell High School
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