Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Niyah Foster

Atlanta,MI

Summary

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Experienced with community management, including property operations and resident relations. Utilizes team collaboration to drive resident satisfaction and community success. Knowledge of conflict resolution and community event planning, ensuring effective and harmonious community environments.

Overview

6
6
years of professional experience

Work History

Assistant Community Director

CWS Apartments
04.2024 - Current
  • Led community engagement initiatives to enhance resident satisfaction and retention.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Coordinated maintenance requests, ensuring timely resolution of resident concerns.
  • Managed lease administration processes, maintaining compliance with company policies.
  • Analyzed market trends to inform strategic decisions regarding pricing and promotions.
  • Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
  • Coordinated community events to promote resident engagement and foster a sense of belonging among neighbors.
  • Collected rent and utilities for 416-unit property and maintained 0.72% delinquency rate.

Leasing Consultant

CWS Apartments
09.2022 - 04.2024
  • Facilitated tenant inquiries and conducted property tours to enhance customer experience.
  • Managed leasing paperwork and ensured compliance with company policies and regulations.
  • Developed marketing strategies to promote available units, increasing community visibility.
  • Collaborated with maintenance teams to address tenant concerns swiftly and efficiently.
  • Trained new leasing consultants on best practices and operational procedures for success.
  • Oversaw lease renewals, negotiating terms that benefited both tenants and management objectives.

Sales Associate

Target
10.2020 - 06.2022
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Sales Associate

UGG Store
09.2019 - 01.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Education

High School Diploma -

North Atlanta High School
Atlanta, GA
05.2019

No Degree - Business Administration

Georgia State University
Atlanta, GA

Skills

  • Sales
  • Exceptional Customer Service
  • Excellent people skills
  • Multi-tasking strength
  • Problem-solving skills
  • Adapt to diverse groups
  • Professional demeanor
  • Teamwork
  • Time management
  • Critical thinking
  • Organization and time management
  • Attention to detail
  • Yardi systems

Accomplishments

  • Supervised team of 7 staff members.
  • Achieved moving up within the company through effectively helping with training new hires and volunteering at other properties when short staffed.

Timeline

Assistant Community Director

CWS Apartments
04.2024 - Current

Leasing Consultant

CWS Apartments
09.2022 - 04.2024

Sales Associate

Target
10.2020 - 06.2022

Sales Associate

UGG Store
09.2019 - 01.2020

High School Diploma -

North Atlanta High School

No Degree - Business Administration

Georgia State University

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Niyah Foster