Summary
Overview
Work History
Education
Skills
Timeline
Generic

Njeri Beyah

Atlanta

Summary

Qualified, driven professional with years of experience in customer service and medical field. History of maintaining exceptional levels of patient and customer care. Demonstrating the proven ability to communicate effectively, quickly adapt and navigating challenges. Committed to bringing a meaningful contribution to the team.

Overview

9
9
years of professional experience

Work History

Medical Registration Associate/Scheduler

Children's Healthcare of Atlanta
Brookhaven, GA
03.2023 - Current
  • Utilizing EPIC systems to verify patient information, records and documentation while practicing HIPPA compliance.
  • Loading and verifying insurance benefits and coverages.
  • Collaborating with providers to accurately schedule patients and build templates.
  • Ensuring patient satisfaction by promptly addressing concerns, providing accurate information and maintaining a friendly environment.

Medical Call Center Representative

Piedmont Atlanta Hospital
Atlanta, GA
08.2017 - 03.2023
  • Received and responded to 100 + daily calls, patient requests and concerns while utilizing EPIC and other medical software applications.
  • Call center duties consisting of multitasking, recording information, and answering calls with great speed and efficiency.
  • Practicing HIPPA guidelines.

Dietary Representative

Piedmont Atlanta Hospital
Atlanta, GA
08.2017 - 03.2023
  • Collaborated with patients and healthcare team to implement individualized meal plans.
  • Interact personally with patients, families and hospital staff to address dietary needs and meal requests.
  • Display impeccable customer service skills.

Education

Medical Informatics

Atlanta Technical College
Atlanta, GA

Skills

  • Patient confidentiality
  • Insurance verification
  • Data entry proficiency
  • Appointment scheduling
  • Maintaining documents and records
  • Certified EPIC trainee
  • 3 years Super User experience
  • Problem-solving abilities
  • Excellent communication

Timeline

Medical Registration Associate/Scheduler

Children's Healthcare of Atlanta
03.2023 - Current

Medical Call Center Representative

Piedmont Atlanta Hospital
08.2017 - 03.2023

Dietary Representative

Piedmont Atlanta Hospital
08.2017 - 03.2023

Medical Informatics

Atlanta Technical College

Similar Profiles

  • Anyssa ChargualafAnyssa Chargualaf

    Registration & Scheduler at Honorhealth Primary CareRegistration & Scheduler at Honorhealth Primary Care

  • Theresa GarciaTheresa Garcia

    Patient Registration Specialist /Appointment Scheduler at Atlanta Heart Associates P.CPatient Registration Specialist /Appointment Scheduler at Atlanta Heart Associates P.C

  • Amanda HofrichterAmanda Hofrichter

    Registration & Scheduler at Sutter Health Palo Alto Medical FoundationRegistration & Scheduler at Sutter Health Palo Alto Medical Foundation

  • Mariza LaraMariza Lara

    Registration Scheduler at HonorHealthRegistration Scheduler at HonorHealth

CREATE PROFILE
Njeri Beyah