NKEMJIKA KEMJY MBAGWU
4370 Wellbrook CT Douglasville
Summary
Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Delta
04.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
Team Leader (Volunteer)
DHL Supply Chain
01.2023 - 04.2023
- Volunteered to be the Lead of my department during the last few months of working
- The Manager was impressed by my consistency, cleanliness, leadership, and dedication to get the job done every day
Material Handler
DHL Supply Chain
08.2021 - 04.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Education
Bachelor of Public Health - Public Health
Georgia State University
Atlanta, GA05-2024
Associates Degree of Health - Health Professions
Georgia Highlands College
Douglasville, GA05-2020
Skills
- Team motivation
- Safety
- Interactive communication skills
- Public Speaking
- Professionalism
- Time management abilities
- Adaptability
- Electron microscope utilization
- Continuous improvements
Awardsandactivities
Brother/Member, Brother 2 Brother Club, 10/19, 02/20, A club organized for young men to encourage, support, and direct each other to the path of success. This included meetings, trips, outings, and group chats to maintain our bond and to make sure we were where we needed to be.
Volunteer Experience
Team Leader, DHL Supply Chain, 01/23, 04/23, Volunteered to be the Lead of my department during the last few months of working. The Manager was impressed by my consistency, cleanliness, leadership, and dedication to get the job done every day.
Extracurricular Activities
Team Leader, Basketball League, 11/21, 12/21, Selected as team leader due to demonstrated hard play, leadership, and game IQ.
Coursework
- Public Health Careers & Professions, 3040, 01/22, 04/22
- Principles of Chemistry, 1212, 08/20, 12/20
- Human Anatomy & Physiology, 2110, 06/20, 07/20
Timeline
Ramp Agent
Delta
04.2023 - Current
Team Leader (Volunteer)
DHL Supply Chain
01.2023 - 04.2023
Material Handler
DHL Supply Chain
08.2021 - 04.2023
Bachelor of Public Health - Public Health
Georgia State University
Associates Degree of Health - Health Professions
Georgia Highlands College
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