N’nasseini Alqhazaly Hydara
ATLANTA
Summary
Compassionate Diagnostic Medical Sonography student with clinical experience in patient care. BLS/CPR certified with a strong background in customer service and teamwork. Communicates effectively with patients and healthcare teams in fast-paced environments while maintaining professionalism, privacy, and safety. Seeking a hospital position where I can contribute my skills while continuing to develop my clinical and patient care experience.
Overview
1
1
Certification
7
7
years of post-secondary education
4
4
years of professional experience
Work History
Customer Service Associate
Andretti Indoor Karting & Games
08.2024 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Resolved guest concerns professionally and efficiently, ensuring positive experiences.
- Handled transactions accurately and maintained safety standards, contributing to operational integrity.
Receptionist
Sola
Columbia
03.2023 - 10.2024
- Welcomed clients and visitors with a friendly demeanor, enhancing their first impression of the organization.
- Coordinated front desk operations, scheduling appointments, and handling phone inquiries to ensure smooth reception flow.
- Directed incoming calls to appropriate staff members, facilitating effective communication within the office.
Assistant Manager
Rockin' Jump Sky Zone
Smyrna
11.2022 - 08.2024
- Supervised daily operations, enhancing team effectiveness and service delivery.
- Managed schedules and documentation, addressing customer concerns to improve satisfaction.
- Handled customer inquiries and resolved complaints effectively and promptly.
- Assisted in coordinating event logistics for various activities. for birthday parties and group activities.
- Supported event planning for birthday parties and group activities.
Teacher Assistant
A Child's World Palace
10.2022 - 12.2023
- Assisted in managing classroom activities and tailoring learning experiences to meet individual student needs.
- Supported individual student needs through personalized attention and encouragement.
- Assisted teachers in preparing instructional materials for daily activities.
- Supervised students during playtime and classroom transitions.
- Ensured accurate completion of required documentation and administrative tasks.
Daycare Teacher
KinderCare
02.2022 - 01.2023
- Developed engaging lesson plans for preschool children.
- Developed engaging learning activities to foster child development and maintained accurate records to ensure compliance and track progress.
- Created a welcoming and supportive classroom atmosphere that encouraged student participation.
- Supervised daily activities and ensured child safety.
Education
Bachelor of Diagnostic Medical Sonography -
South College
Marietta, GA 07.2022 - 12.2026
Diploma -
Long Reach High School
Columbia, MD 08.2019 - 06.2022
Coursework - Public Health
Towson University
Towson, MDSkills
- Customer Service
- Client Support
- Customer Engagement
- Product Knowledge
- Service Coordination
- Organization and Time Management
- Detail Oriented
- Administrative Support
- Problem Solving
- Conflict resolution
- Team Collaboration
- HIPAA Awareness
Certification
- BLS/CPR Certification, American Heart Association
- Executive Secretary & Business Administration Certification
- 12 Course Hours in Childcare
Timeline
Customer Service Associate
Andretti Indoor Karting & Games
08.2024 - Current
Receptionist
Sola
03.2023 - 10.2024
Assistant Manager
Rockin' Jump Sky Zone
11.2022 - 08.2024
Teacher Assistant
A Child's World Palace
10.2022 - 12.2023
Bachelor of Diagnostic Medical Sonography -
South College
07.2022 - 12.2026
Daycare Teacher
KinderCare
02.2022 - 01.2023
Diploma -
Long Reach High School
08.2019 - 06.2022
Coursework - Public Health
Towson University