NOBLE SWAYNE
Atlanta
Summary
Experienced claims professional with a strong background in bodily injury and workers’ compensation medical-only claims. Skilled in conducting detailed investigations, evaluating medical treatment, managing reserves, and coordinating with medical providers and internal partners to move claims toward timely resolution. Known for strong communication, critical thinking, and the ability to manage complex caseloads in fast-paced environments. Ready to advance into a Lost Time Claims Examiner role, with a commitment to accuracy, fair outcomes, and high-quality claims handling.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Claim Representative, Workers’ Compensation
Chubb
Alpharetta
08.2025 - Current
- Managed medical-only workers' compensation claims from setup to closure, ensuring clear communication with insureds and claimants.
- Conducted thorough 3-point investigations to gather statements and medical information for accurate claim determinations.
- Administered statutory medical benefits, completing all required state forms and electronic filings punctually.
- Established and adjusted reserves within authority levels, collaborating with leadership on complex exposures.
- Partnered with nurse case managers, SIU, and internal teams to enhance medical management and compliance.
ATCS Trainee
FAA Academy
Oklahoma City
12.2024 - 04.2025
- Developed skills in rapid decision-making, situational awareness, and structured analysis.
Injury Claims Adjuster
Progressive Insurance
Tucker
04.2021 - 12.2024
- Investigated and evaluated bodily injury claims to determine liability and coverage.
- Reviewed medical documents, police reports, and repair estimates to assess damages.
- Negotiated settlements with unrepresented parties, ensuring fairness and satisfaction.
- Collaborated with legal, subrogation, and total loss teams for efficient claim resolution.
- Maintained detailed documentation in compliance with regulatory standards.
Learning Ambassador
Amazon
Stone Mountain
11.2020 - 02.2021
- Trained new hires on safety and productivity standards.
- Led onboarding efforts with an emphasis on accuracy and process improvement.
Amazon Prime Shopper
Whole Foods Market
Alpharetta
11.2018 - 11.2020
- Fulfilled and packed customer orders ensuring quality and timeliness.
- Handled real-time issues and trained new hires in mobile ordering systems.
Education
Bachelor of Business Administration - Finance
Georgia State University
Atlanta, GA05.2021
Skills
- Claims investigation and negotiation
- Coverage and liability assessment
- Customer service and communication
- Problem solving
- Time management
- Microsoft Office suite
- Leadership and training
- Learning agility
Certification
Non-Resident Designated Home State All Lines Adjuster License (7020) — Issued 09/13/2025
Timeline
Claim Representative, Workers’ Compensation
Chubb
08.2025 - Current
ATCS Trainee
FAA Academy
12.2024 - 04.2025
Injury Claims Adjuster
Progressive Insurance
04.2021 - 12.2024
Learning Ambassador
Amazon
11.2020 - 02.2021
Amazon Prime Shopper
Whole Foods Market
11.2018 - 11.2020
Bachelor of Business Administration - Finance
Georgia State University