Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Noella Nkamjeu

Atlanta

Summary

Results-driven Certified SAFe® Scrum Master with over 3 years of experience leading Agile delivery and 7 years enhancing operational performance. Expertise in optimizing backlogs, increasing sprint predictability, and eliminating bottlenecks to accelerate value delivery. Experienced in coaching teams through Agile transformations, facilitating Scrum ceremonies, and aligning engineering efforts with business strategy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Scrum Master

Prudential Financial
Newark
02.2023 - 03.2026

Led 2 Scrum teams and 2 Kanban teams (7–9 members each) through full SDLC delivery, supporting enterprise‑level Agile transformation initiatives.

Key Achievements

• Reduced delivery bottlenecks by 30% through backlog optimization and improved workflow visibility.

• Strengthened cross‑team alignment during PI Planning, improving dependency management and delivery predictability.

• Facilitated all Scrum ceremonies: Sprint Planning, Daily Standups, Backlog Refinement, Retrospectives, and Sprint Reviews.

• Partnered with Product Owners to prioritize high‑value features aligned with business strategy.

• Increased team engagement and accountability through structured coaching and continuous improvement practices. Responsibilities

• Removed blockers impacting delivery timelines across distributed teams.

• Coached teams on Agile best practices within SAFe transformation initiatives.

• Monitored team metrics (velocity, throughput, cycle time) to drive data‑informed improvements.

Operations & Strategy Lead

Wilkes University
Wilkes-Barre
04.2019 - 04.2021
  • Led cross‑functional teams of 5–8 stakeholders to improve operational efficiency and support strategic decision‑making.

Key Achievements

• Implemented workflow coordination systems that increased team productivity and improved execution consistency.

• Developed accountability frameworks that strengthened ownership culture across teams. Responsibilities

• Implemented execution tracking systems for project visibility.

• Facilitated collaboration between technical and business stakeholders.

• Mentored team leads on delivery accountability and operational excellence. • Supported leadership decision‑making using performance metrics and reporting.

Associate Project & Marketing Coordinator

CONVERSION WORX
Plains
09.2017 - 08.2019

• Increased social engagement by 30% through coordinated campaign execution and analytics‑driven insights.

• Generated analytics reports to guide marketing strategy decisions.

• Produced performance dashboards used by leadership for strategic planning. Responsibilities

• Prepared executive presentations and stakeholder updates.

• Supported event execution timelines and vendor coordination.

• Managed calendars, scheduling workflows, and coordination logistics.

Marketing Coordinator

Express Clothing
Philadelphia
02.2015 - 05.2017
  • Coordinated multi-channel marketing campaigns to enhance brand visibility and engagement.
  • Managed logistics for promotional events, ensuring smooth execution and attendance.
  • Successfully executed advisory boards, sales meetings, workshops, product theaters, and dinner series.
  • Assisted managers during presentations by taking notes and providing general support.
    Organized meetings for five business area managers and 30+ patent inventors using multiple collaboration tools.
  • Facilitated meeting room work orders and coordinated with audio/visual teams, ensuring all requirements for management meetings were communicated and fulfilled.
  • Assisted managers during presentations by taking notes and providing general support.Organized meetings for five business area managers and 30+ patent inventors using multiple collaboration tools.
  • Recorded and organized all phone, email, text, and chat messages with 97% accuracy.

Sales Associate

Wegmans
Wilkes-Barre
06.2013 - 08.2015
  • Guided customers in product selection, addressing inquiries to enhance satisfaction.
  • Shared product knowledge to elevate customer shopping experience and drive informed decisions.
  • Resolved customer complaints with professionalism and empathy, fostering positive relationships.
  • Operated cash register and processed customer transactions efficiently.
  • Maintained cleanliness and organization of sales floor and displays.

Education

BBA - Marketing

Wilkes University
Wilkes-barre, PA
05-2021

Skills

  • Scrum framework
  • Agile methodologies
  • Project management
  • Backlog optimization
  • Risk management
  • Continuous improvement
  • Stakeholder Management
  • Reporting tools
  • Strategic planning
  • Conflict Resolution

Certification

  • SAFe® Scrum Master (SSM)
  • Certified ScrumMaster® (CSM) SAFe® Practitioner

Affiliations

  • Volunteer , PruCares Foundation, May 2025
  • Volunteer, Womens Homeless shelter Wilkes Barre PA 2015

Timeline

Scrum Master

Prudential Financial
02.2023 - 03.2026

Operations & Strategy Lead

Wilkes University
04.2019 - 04.2021

Associate Project & Marketing Coordinator

CONVERSION WORX
09.2017 - 08.2019

Marketing Coordinator

Express Clothing
02.2015 - 05.2017

Sales Associate

Wegmans
06.2013 - 08.2015

BBA - Marketing

Wilkes University
Noella Nkamjeu