Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noemi Perez-Lopez

Griffin

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Recognized for reliability, professionalism, and contributing to overall team success. Seeking a position as a team player in a people-oriented organization where I can maximize my customer service experience and contribute to achieving corporate goals in a challenging environment.

Overview

2016
2016
years of professional experience

Work History

Elite Service Department

Princess House
2021 - 2025
  • Process customer orders, verify stock availability, and manage payments
  • Respond to customer questions and feedback through various channels like phone, email, and chat
  • Provide information about Princess House products, such as kitchenware and home goods to customers
  • Address customer complaints and resolve issues efficiently and effectively
  • Assist sales representatives by providing information, training, and support for customer inquiries during sales events

Front office receptionist

Southern Crescent Pediatrics
01.2016 - 2021
  • Welcome patients and visitors in person or on the phone, and answering or referring inquiries
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed
  • Maintain patients accounts by obtaining, recording, and updating personal and financial information
  • Distribute forms and paperwork to patients and check them over to ensure that required fields are completed properly
  • Verifying financial records and collecting patients charges while filing and expediting third-party claims
  • Maintained clean reception area to promote positive, professional environment for clients

Medical Records Facilitator

Southern Crescent Medical Clinic
01.2015 - 01.2016
  • Responsible for sending patients bills and medical records to appropriate attorneys
  • Input billing information to Medisoft
  • Proficient communication with Attorneys
  • Schedule Patients appropriately

Customer Service Professional

Willet Honda South
01.2013 - 01.2015
  • Supervise a group of employees and maintain a positive relationship with customers and provide exceptional client service
  • Check inventory of vehicles are completed
  • Provide and revise customer vehicle contracts
  • Responsible when the vehicle is delivered to the customer, detailed, and gassed

Accounting

George and Wallach LLC
01.2011 - 01.2013
  • Responsible for maintaining the entire office in full operation, including billing payroll, and client scheduling
  • Responsible for organizing and maintaining all client information

Customer Service/Office Manager

Berkeley Medical and Rehab Center
01.2008 - 01.2011
  • Managed the office and various staff employees as well as handle billing, payroll, and client scheduling
  • Worked with many different doctors to ensure that every patient need was met
  • Instrumental in igniting repeat patients due to increase in overall office morale and attitude

Education

High School Diploma -

Jonesboro High School
01-2006

Skills

  • Proficient in all of Microsoft Office (Word, Excel, PowerPoint, etc)
  • Fluent in both English and Spanish (read, write, speak, and interpret)
  • Teamwork and collaboration
  • Problem-solving
  • Self-motivated, with a strong sense of personal responsibility
  • Works effectively in fast-paced environments
  • Skilled at working independently and collaboratively in a team environment
  • Proven ability to learn quickly and adapt to new situations
  • Friendly, positive attitude

Languages

Spanish
Native or Bilingual

Timeline

Front office receptionist

Southern Crescent Pediatrics
01.2016 - 2021

Medical Records Facilitator

Southern Crescent Medical Clinic
01.2015 - 01.2016

Customer Service Professional

Willet Honda South
01.2013 - 01.2015

Accounting

George and Wallach LLC
01.2011 - 01.2013

Customer Service/Office Manager

Berkeley Medical and Rehab Center
01.2008 - 01.2011

Elite Service Department

Princess House
2021 - 2025

High School Diploma -

Jonesboro High School

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Noemi Perez-Lopez