Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nora Williams

Kennesaw

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

6
6
years of professional experience

Work History

Server/ bartender

JDs Barbecue
Acworth
04.2026 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted in taking and processing customer orders efficiently.
  • Maintained cleanliness of tables and dining areas throughout shifts.

• Monitored customer interactions to ensure satisfaction with service and food quality.

  • Collaborated with kitchen staff to ensure timely food delivery.
  • Supported team members during busy periods to enhance service flow.
  • Handled cash and processed payments accurately at the register.
  • Recommended menu items to guests based on preferences and specials.
  • Addressed customer inquiries and resolved issues promptly and professionally.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

Biggby
Roswell
05.2025 - 05.2026
  • Delivered high-quality customer service in a fast-paced coffee shop environment.
  • Prepared and served beverages according to established standards and recipes.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Assisted customers with menu selections and provided recommendations.
  • Operated cash register and handled transactions accurately and efficiently.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Monitored inventory levels and reported shortages to management promptly.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

Longhorn Steakhouse
Roswell
01.2024 - 02.2025
  • Delivered high-quality customer service in a fast-paced coffee shop environment.
  • Prepared and served beverages according to established standards and recipes.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Assisted customers with menu selections and provided recommendations.
  • Operated cash register and handled transactions accurately and efficiently.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Trained new staff on beverage preparation techniques and company policies.

Hostess

Game day fresh grill
Woodstock
04.2020 - 07.2022
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system, coordinating tables for optimal flow and guest satisfaction.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Monitored dining area to maintain cleanliness and organization throughout service hours.
  • Handled customer inquiries efficiently, providing information about menu items and specials.

Education

Some College (No Degree) - Biology

Jacksonville State University
Jacksonville, AL

Skills

  • Order processing
  • POS operation
  • Customer recommendations
  • Cash handling
  • Beverage preparation
  • Menu knowledge
  • Team collaboration
  • Customer support
  • Inventory monitoring
  • Time management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Training staff
  • Dish preparation
  • Food station setup
  • Guest seating
  • Table setting arrangements
  • Strong work ethic
  • Memory retention
  • Customer service

Timeline

Server/ bartender

JDs Barbecue
04.2026 - Current

Server

Biggby
05.2025 - 05.2026

Server

Longhorn Steakhouse
01.2024 - 02.2025

Hostess

Game day fresh grill
04.2020 - 07.2022

Some College (No Degree) - Biology

Jacksonville State University
Nora Williams