NORMAN L. JOHNSON
College Park
Summary
Critical-thinking Facility Manager with 8 years of proven successful cost-reduction techniques, efficient capital project scheduling and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Director of Facility Operations
Sodexo USA
09.2023 - Current
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Facility Manager
Jones Lang LaSalle
06.2019 - 08.2023
- Primary responsibility is to provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems according to the client’s specifications and to apprise the Facility Manager of any and all conditions affecting building services. The specific areas of responsibility include but are not limited to staffing, training and development, purchasing, customer satisfaction, staff productivity and efficiency.
- Supervised staff of 21 in day-to-day activities.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Conducted inspections of facility grounds, external structure, systems and equipment.
Operation Engineer
Jones Lang LaSalle
08.2016 - 06.2019
- Installs or repairs any of a variety of electrical equipment such as generators, transformers, switchboards, controllers, circuit breakers, motors, heating units, conduit systems, or other transmission equipment.
- Works from blueprints, drawings, layouts, or other specifications.
- Diagnoses malfunctioning apparatus, such as transformers, motors, and lighting fixtures, using test equipment, and replaces damaged or broken wires and cables, using hand tools.
- Connects power supply wires to machines and equipment, and connects cables and wires between machines and equipment, following manuals, schematic diagrams, and blueprints.
- Works standard computations relating to load requirements of wiring or electrical equipment.
- Uses a variety of electrician hand tools and measuring and testing instruments.
- Complies with safety policies and procedures and applicable federal, state, and local regulations.
- Perform maintenance, monitoring repairs to the Mechanical, Plumbing, Structural, Furniture, Fire, Life Safety, and Control systems for the facility to keep facility and building systems up to applicable standards as assigned.
Internal Construction Team Manager
TURNER BROADCASTING SYSTEMS, INC
07.2010 - 08.2016
- Coordinate work with HVAC, Electrical, Carpenters, Supervisors, and Project Managers.
- Provide clients with quotes for projects including material and labor, in a timely manner.
- Communicate updates of the project to clients as well as outside contractors.
- Ensure that after completion of the project that a walkthrough is done with the client and that all changes and updates are given to appropriate groups.
- Provide preliminary sketches or cost estimates for materials or services.
- Training assistants on electrical jobs at hand.
- Provide clients with verbal and written cost estimates of projects.
- Other duties as required or needed.
Business owner/operator self-employed as a certified electrician
NORM’S ELECTRICAL SERVICE
- Provide preliminary sketches or cost estimates for materials or services.
- Perform general electrical, electromechanical repairs and wiring on client systems and equipment, ensuring adherence to code requirements.
- Expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
- Earned a reputation for expertise in complex troubleshooting and problem resolution.
- Cultivate excellent relationships with clients, resulting in a strong base of referral business.
- Perform business management duties, maintain records or files, prepare reports, order supplies or equipment.
Education
High School Diploma -
Hillsborough High School
Tampa, FlHVAC Certifications - Universal EPA, 410a, Green HVAC, P.M. Tech
Laurus Technical Institute
Licensed Realitor - undefined
01.2020
Licensed Electrician - undefined
01.2003
Skills
- Leadership
- Managerial skills
- Team building
- Supervision
- Mentoring
- Operational knowledge
- Electrical systems
- Mechanical systems
- BMS operations
- Plant system management
- HVAC maintenance
- Performance standards
- Vendor management
- Customer service
- Leadership and supervision
- Budget planning and development
- Cost reduction strategies
- Service contracts management
- Grounds management
- Performance evaluation
Timeline
Director of Facility Operations
Sodexo USA
09.2023 - Current
Facility Manager
Jones Lang LaSalle
06.2019 - 08.2023
Operation Engineer
Jones Lang LaSalle
08.2016 - 06.2019
Internal Construction Team Manager
TURNER BROADCASTING SYSTEMS, INC
07.2010 - 08.2016
HVAC Certifications - Universal EPA, 410a, Green HVAC, P.M. Tech
Laurus Technical Institute
Licensed Realitor - undefined
Licensed Electrician - undefined
Business owner/operator self-employed as a certified electrician
NORM’S ELECTRICAL SERVICE
High School Diploma -
Hillsborough High School
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