Jago Adoung
Tucker
Summary
Looking for the position of Medical Assistant in a healthcare practice where highly competent professionals are needed to provide support to the physician while providing excellent patient care.
Overview
12
12
years of professional experience
Work History
SOC Analyst
Capgemini - Remote – US
Atlanta
07.2022 - 10.2025
- Monitored and secured a global facility, managing endpoint patching and system integrity for over 300 devices,ensuring systems were up-to-date and secure against emerging threats. Managed SIEM alerts, effectivelyinvestigating incidents and ensuring prompt resolution to mitigate potential risks and breaches.
- Reduced security incidents by 20% through proactive monitoring and effective endpoint patching for over 300devices. Enhanced SOC2 compliance, resulting in a 25% improvement in the overall security posture by implementingtargeted vulnerability mitigation strategies. Strengthened system security by driving the implementation of continuous vulnerability scans and patchingprotocols across the organization. Cultivated strong relationships with cross-functional teams, fostering a collaborative environment thatprioritized security across the business.
Machine Operator
Thales
Atlanta
11.2017 - 08.2019
- Operate envelope-converting equipment by following all SOP’s.
- Monitor glue levels, inspect, packing and stacking finished product.
- Maintain/record job times and quantities for reporting, job tickets and computer software entry.
- Maintain clean/safe immediate work area (as well the greater work area)
Packer
Bagcraft Packaging
Norcross
01.2015 - 10.2016
- Prepared product for shipment by packing items according to order sheet.
- Consistently met production standards by accurately completing product orders.
- Maintained quality control policies and federal regulations according to factory specifications.
Customer Service Representative
JG Tires Service
Lawrenceville
03.2014 - 04.2015
- Sold tires, automotive accessories, service repairs and preventative maintenance to satisfy customer’s needs.
- Determined and addressed the customer’s needs, problems, complaints, requests, questions, and deadlines, listening effectively to understand and communicate pertinent subject matter in a business-like manner to both customers and employees.
- Invoiced customers using proper procedures for cash, charge, credit, employee, fleet and national accounts.
Education
Medical Assistant Diploma -
Altierus Career College
Norcross, GASkills
- Triage
- Vital Signs
- Medication Administration
- Autoclave Sterilization
- Injections
- MS Office Suites
- Bandaging Techniques
- Venipuncture
- EKG
- Patient Education
- Therapeutic Communication
- Phlebotomy
- Specimen Collection
- PAP Smear Tray Set Up
- Insurance Verification
- Medical Records Management
- Phone Etiquette
- CMS1500
- Medical Billing
- Co-Pay Collection
- Appointment Scheduling
- Posting Charges
- Filling / Data Entry
- Charting
- Suture Removal
- Infection Control
- Lab Testing
- EMR
- ICD10 / CPT Coding
- Patient Check In / Out
- CPR Certified
- HIPAA Certified
- OSHA Certified
Timeline
SOC Analyst
Capgemini - Remote – US
07.2022 - 10.2025
Machine Operator
Thales
11.2017 - 08.2019
Packer
Bagcraft Packaging
01.2015 - 10.2016
Customer Service Representative
JG Tires Service
03.2014 - 04.2015
Medical Assistant Diploma -
Altierus Career College