Nyamanii Harris
Ellenwood,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing skills, excellent time management and problem-solving skills. Detail-oriented Sterile Processing Technician with over 4 years of related experience. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication . Proven ability to stay organized and prioritize tasks in fast-paced environment. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Exceeds in providing network and software support to users and developing and implementing technical solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician II
Emory University Hospital-Atlanta
09.2021 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assist nursing staff in administering basic treatments
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Email Support Representative
Airbnb
11.2021 - 12.2023
- Managed a high volume of emails daily, prioritizing tasks to maintain productivity and efficiency.
- Enhanced customer satisfaction by promptly addressing and resolving email inquiries.
- Created user accounts and assigned permissions.
- Assisted in development of system security protocols.
- Supported new client implementations through virtual training and educated customers on how to send payments.
- Kept accurate records of customer support interactions using defined methods and tools.
- Maintained a high level of accuracy in all email correspondences, ensuring that customers received clear and concise information to address their inquiries effectively.
Sterile Processing Technician
Atlanta Medical Hospital
06.2018 - 09.2022
- Wrapped trays, instrument packs, and sets.
- 24 to 32 trays for the full shift.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Verified and maintained proper documents and records for sterilization.
- Improved surgical outcomes by providing sterile, high-quality instruments, directly impacting patient safety and care.
Education
Associate of Science - Nursing
Emory University
Atlanta, GA08.2026
High school Diploma -
Destiny Academy Of Achievers
Ellenwood, GA05.2016
Skills
- Healthcare services
- Adhere to HIPAA
- Sterilization techniques
- Complaint Handling
- Typing Speed
- Follow-up skills
- Multitasking
- High-Level Disinfection
- Steam Sterilization
- Email Etiquette
- Teamwork and Collaboration
- Customer Service
Certification
- CNA
- CPR Certification
- BLS Certification
Timeline
Email Support Representative
Airbnb
11.2021 - 12.2023
Patient Care Technician II
Emory University Hospital-Atlanta
09.2021 - Current
Sterile Processing Technician
Atlanta Medical Hospital
06.2018 - 09.2022
Associate of Science - Nursing
Emory University
High school Diploma -
Destiny Academy Of Achievers
- CNA
- CPR Certification
- BLS Certification
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