Nydreah Hill
7545 Tara Rd
Summary
Results-driven professional with over four years in retail operations. Expertise in team leadership and analytical problem-solving. Committed to improving service quality and checkout efficiency, contributing to customer satisfaction and operational success.
Reliable employee seeking position. Offering excellent communication and good judgment.
Trustworthy and dedicated with 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Wing Stop
03.2025 - Current
- Supervised daily operations, ensuring efficient cash handling and customer service excellence.
- Trained and mentored new cashiers, enhancing team performance and service quality.
- Implemented process improvements that streamlined checkout procedures and reduced wait times.
- Managed inventory levels and coordinated stock replenishment to minimize shortages.
Customer Service Desk Cashier
Home Depot
03.2020 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cash drawer accuracy and balanced registers at end of shifts.
- Trained new cashiers on operational procedures and customer service protocols.
Auditor's Assistant
Gxo Lexus Wearhouse
02.2021 - 11.2022
- Conducted detailed audits to ensure compliance with internal policies and regulatory requirements.
- Assisted in identifying discrepancies and implementing corrective measures to improve accuracy.
- Collaborated with senior auditors to develop audit plans and risk assessments for various departments.
- Reviewed financial documents for completeness and adherence to established protocols.
Order Picker
Amazon Fulfillment Center
10.2018 - 01.2020
- Operated handheld scanners to accurately track inventory movement.
- Selected and packed customer orders with attention to detail.
- Collaborated with team members to maintain efficient workflow in fast-paced environment.
- Adhered to safety protocols while navigating warehouse equipment and materials.
Education
High School Diploma -
Mcceachern
Powder Springs, GA05-2013
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Store merchandise stocking
- Retail operations
- Analytical thinking
- fast learner
- inbound and out bound
Accomplishments
- Supervised team of 7 staff members.
Certification
- orderpicker Training - 2 years
- forklift License - 2 years
Languages
Spanish
Limited Working
Timeline
Cashier Team Lead
Wing Stop
03.2025 - Current
Auditor's Assistant
Gxo Lexus Wearhouse
02.2021 - 11.2022
Customer Service Desk Cashier
Home Depot
03.2020 - 08.2024
Order Picker
Amazon Fulfillment Center
10.2018 - 01.2020
High School Diploma -
Mcceachern