Nyema Lee
Fairburn
Summary
Dynamic and dedicated hospitality professional with a proven track record at Longhorn Steakhouse, excelling in customer service and interactive communication. Skilled in memory retention and multitasking, I enhance guest experiences while maintaining a welcoming atmosphere. Recognized for effectively managing high-pressure situations and optimizing dining area organization.
Overview
1
1
year of professional experience
Work History
Restaurant Host
Longhorn Steakhouse
12.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for efficiency.
- Collaborated with waitstaff to communicate guest needs and special requests.
- Maintained cleanliness and organization of front-of-house areas.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Handled high-pressure situations with grace, maintaining a calm demeanor and professional attitude during peak hours and unexpected challenges.
Front of House Employee
Culver's Restaurant
09.2024 - 12.2025
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Collaborated with team members to maintain cleanliness and organization of dining areas.
- Assisted in training new staff on restaurant procedures and service standards.
- Operated Point of Sale system to process transactions accurately and quickly.
- Managed inventory levels by restocking supplies as needed throughout shifts.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Education
High School Diploma -
Skills
- Memory retention
- Strong multitasking
- Greeting guests
- Patience under pressure
- Interactive communication skills
- Customer service expertise
- Hospitality service expertise
- Dining area maintenance
Timeline
Restaurant Host
Longhorn Steakhouse
12.2025 - Current
Front of House Employee
Culver's Restaurant
09.2024 - 12.2025