Nyla Murray
Smyrna
Summary
Skilled bartender with background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business. Successfully increased bar revenue through effective upselling techniques and efficient inventory management.
Reputable Bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Recognized for creating innovative and attractive drink menus.
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques. Offering many years of experience in providing patrons with superior service.
Friendly professional experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail.
Overview
4
4
years of professional experience
Work History
Bartender
Match bar
Atlanta
02.2023 - 03.2025
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Attended regular training sessions to stay updated on new products or trends.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Collected and organized daily till totals and tips.
- Completed regular bar inventories and daily requisition sheets.
- Planned and coordinated special events to boost customer numbers and profits.
- Arranged bottles and glasses behind bar to make attractive displays.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Hookah Server
Match bar
Atlanta
02.2023 - 03.2025
- Designed specialty cocktails alongside bartenders to decrease ingredient waste.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Ensured that all hookah pipes were filled, lit, and extinguished properly.
- Educated guests on different types of tobaccos available and their flavor profiles.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Resolved guest complaints to maintain complete customer satisfaction.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Stocked server areas with supplies before, during and after shifts.
- Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
- Totaled checks and used cash register to accept payment for services.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Greeted guests and provided them with menus.
- Regularly checked supplies such as tobacco, charcoal, and glassware for adequate inventory levels.
- Communicated effectively with team members regarding customer requests and needs.
- Used clear communication to relay food and drink orders to kitchen staff.
- Processed payments using a point-of-sale system.
- Resolved customer complaints in a professional manner.
- Checked on dining area to identify immediate needs and reset tables between guests.
- Prepared and served hot and alcoholic beverages and soft drinks to guests.
- Inspected completed meals against individual orders to verify accuracy.
- Replenished bar stock with necessary items throughout shift.
- Responded quickly to any changes in the environment or customer preferences during shifts.
- Participated in staff meetings to discuss strategies for improving customer experience.
Server
Match bar
Atlanta
02.2023 - 03.2025
- Responded to ad hoc cleaning duties at end of shift.
- Served food and beverages to patrons and confirmed complete orders.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Stayed informed about daily specials, new menu items, promotions.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Trained new employees to perform duties.
- Set up tables in between patrons to reduce wait times.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Followed health safety guidelines when preparing and serving food products.
- Informed customers of daily specials and signature menu items.
- Maintained records of transactions made during shift as required by law or company policy.
- Presented menus and answered questions regarding items.
- Took orders from customers accurately and in a timely manner.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Greeted guests and provided menus.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Bartender
Kai’s & Ko Restaurant & Lounge
Marietta
10.2020 - 12.2023
- Adhered to state regulations regarding serving alcohol responsibly.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Neatly sliced and pitted fruit for garnishing drinks.
- Effectively multitasked within fast-paced environment.
- Planned and coordinated special events to boost customer numbers and profits.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Assisted in setting up the bar for service shift.
- Processed payments accurately and efficiently with POS system.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Completed regular bar inventories and daily requisition sheets.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Cleansed glasses with sanitizing solution after each use.
- Developed good working relationships with fellow employees through effective communication.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Monitored bar inventory and promptly restocked low items before depletion.
- Arranged bottles and glasses behind bar to make attractive displays.
- Upsold customers from shelf to premium brands to help boost sales.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Education
Associate of Applied Science - Sports Therapist
Southwest Tennessee Community College
Memphis, TN05-2019
Skills
- Cocktail preparation
- Alcohol safety compliance
- Point of sale operation
- Inventory management
- Customer engagement
- Mixology techniques
- Drink garnishing
- Team collaboration
- Event coordination
- Menu knowledge
- Cash handling
- Customer satisfaction
- Conflict resolution
- Hygiene standards
- Sales techniques
- Bar service preparation
- Group reservations management
- Responsible alcohol service
- Safe alcohol service
- Written communication
- Physical stamina
- Fluency in [language]
- Salesmanship
- Staff management
- Beer and wine recommendations
- Responsible Service
- Able to stand [number] hours
- Multitasking Abilities
- Liquor Laws Compliance
- Complex Problem-solving
- Cost control
- Point of sale systems
- Monitor alcohol service
- Honest and dependable
Timeline
Bartender
Match bar
02.2023 - 03.2025
Hookah Server
Match bar
02.2023 - 03.2025
Server
Match bar
02.2023 - 03.2025
Bartender
Kai’s & Ko Restaurant & Lounge
10.2020 - 12.2023
Associate of Applied Science - Sports Therapist
Southwest Tennessee Community College