Nylah Hart-Spradley
McDonough
Summary
Adept in establishing safety protocols that enhance community well-being. Known for my critical thinking, justice-oriented mindset, and detail-oriented approach. I’m capable of thriving in fast-paced environments, providing rapid incident response while building positive rapport with both, clients and employers.
Overview
9
9
years of professional experience
Work History
Security
EKG Security
10.2023 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to alarms, incidents, and emergencies, ensuring swift resolution.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Assisted in training new security personnel on protocols and emergency procedures.
- Collaborated with local law enforcement during investigations to enhance community safety efforts.
- Implemented access control measures to restrict unauthorized entry effectively.
- Developed incident reports detailing findings and recommendations for future improvements.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Receptionist
Upscale Luxury Renovations
03.2019 - Current
- Greeted clients and visitors, ensuring a welcoming atmosphere in upscale environment.
- Managed multi-line phone system, efficiently routing calls to appropriate departments.
- Scheduled appointments and coordinated meetings for team members and clients.
- Maintained organized reception area, enhancing overall office presentation and efficiency.
- Assisted in processing incoming and outgoing mail, ensuring timely delivery of communications.
- Collaborated with team members to streamline administrative processes, improving workflow efficiency.
- Handled client inquiries and resolved issues promptly, fostering positive client relationships.
Babysitter
Trusted House Sitters
07.2017 - Current
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed and implemented daily routines to promote structure and security for children.
- Communicated effectively with parents, providing updates on children's progress and behavior.
- Assisted children with homework, fostering a supportive learning environment.
- Adapted care strategies to meet individual children's needs and preferences.
- Maintained cleanliness and organization of play areas and living spaces.
- Prepared nutritious meals following dietary guidelines set by parents.
- Played games, worked on puzzles, and read books to young children.
- Cultivated positive relationships with children, enhancing their social skills and confidence.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Pet Sitter
TrustedHouseSitters
07.2017 - Current
- Provided daily care and companionship for pets, ensuring their well-being and comfort.
- Administered medications as required, following specific instructions from pet owners.
- Executed feeding schedules and adhered to dietary restrictions for various pets.
- Implemented safety protocols during walks, ensuring secure environments for pets in unfamiliar settings.
- Fostered positive relationships with pet owners through regular updates and clear communication.
- Adapted quickly to different pet behaviors and needs, providing personalized care plans.
- Coordinated pet care schedules efficiently to accommodate multiple clients simultaneously.
Stocker/Spa Attendant/Nail Tech Apprentice
Ultraviolet Nail Lounge
01.2017 - Current
- Organized and stocked shelves to ensure product availability.
- Learned safety protocols for handling products and equipment.
- Monitored inventory levels and reported shortages to management.
- Supported merchandising efforts by arranging displays attractively.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for customer safety.
- Ensured customers' comfort & relaxation
- Provided guests with amentities such as refreshments, snacks or warm towels
- Collaborated with team to maintain a pristine, organized environment to ensure a relaxing atmosphere for guests
Courtesy Clerk
Kroger
09.2019 - 05.2021
- Provided exceptional customer service by assisting shoppers with inquiries and locating products.
- Assisted in stocking shelves, ensuring product availability and proper labeling for customers.
- Collaborated with team members to execute promotional displays, enhancing customer engagement.
- Reported discrepancies to management for timely restocking efforts.
- Resolved customer complaints effectively, contributing to a positive store reputation and repeat business.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Education
No Degree - Plant Sciences
Fort Valley State University
Fort Valley, GAHigh School Diploma -
McDonough High
McDonough, GASkills
- Adaptability
- Attention to detail
- Stress tolerance
- Organization
- Team player
- Conflict resolution
- Time management
- Effective communication
- Computer literacy
- Security procedures understanding
- Critical thinking
- Creativity
Timeline
Security
EKG Security
10.2023 - Current
Courtesy Clerk
Kroger
09.2019 - 05.2021
Receptionist
Upscale Luxury Renovations
03.2019 - Current
Babysitter
Trusted House Sitters
07.2017 - Current
Pet Sitter
TrustedHouseSitters
07.2017 - Current
Stocker/Spa Attendant/Nail Tech Apprentice
Ultraviolet Nail Lounge
01.2017 - Current
No Degree - Plant Sciences
Fort Valley State University
High School Diploma -
McDonough High
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