Dynamic professional with expertise in customer service and digital marketing. Proven ability to create engaging content and conduct effective market research, driving brand awareness and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Expo Runner
Newks Eatery Cafe
Canton
11.2024 - Current
Provided excellent customer service in a fast-paced cafe environment.
Managed food and beverage orders accurately and efficiently.
Collaborated with kitchen staff to ensure timely delivery of meals.
Trained new servers on menu items and service procedures to improve service consistency.
Addressed customer inquiries and resolved issues promptly to maintain high satisfaction levels.
Upheld health and safety standards throughout the dining experience.
Ensured customer satisfaction through attentive service and support.
Digital Marketing Intern
Red Gate Home Furnishings
Canton
12.2025 - 02.2026
Created engaging social media content for home furnishings brand, enhancing brand visibility.
Conducted market research on consumer trends and preferences in home decor, informing strategic marketing decisions.
Sourced and qualified prospects through cold calling, networking, and referrals.
Attended networking events to build professional connections.
Collaborated with team members to brainstorm creative advertising concepts, contributing to successful campaign development.
Education
BBA -
Kennesaw State University
Kennesaw, GA
05-2029
Skills
Digital marketing
Market research
Social media management
Customer service
Team collaboration
Content creation
Networking strategies
Communication skills
POS operation
Social media content
Creative advertising
Data analysis
Time management
Spreadsheet organization
Financial functions
Accomplishments
most likely to succeed award
best attitude sideline cheer award
Certification
CPR certified 2022
Essential skills in generative AI McGraw Hill 2026
Essential skills in Microsoft Excel McGraw Hill 2026