Olivia Chumley
Atlanta
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at Twin Peaks Restaurants. Excelled in customer service and beverage service, enhancing guest satisfaction and streamlining operations. Demonstrated strong multitasking abilities and a team-player attitude, significantly contributing to a positive dining experience.
Overview
4
4
years of professional experience
Work History
Bar Waiter
Cheetahs Gentleman's Club
05.2021 - Current
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
Restaurant Waiter
Twin Peaks Restaurants
09.2020 - 04.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Creekview High School
Canton, GASkills
- Customer service
- Strong multitasking
- Cleaning and sanitization
- Order taking
- Memory retention
- Beverage service
- Sales strategy
- Team player
Timeline
Bar Waiter
Cheetahs Gentleman's Club
05.2021 - Current
Restaurant Waiter
Twin Peaks Restaurants
09.2020 - 04.2021
Creekview High School
Similar Profiles
Joannelys GimenezJoannelys Gimenez
Bartender at Temptations Gentleman's clubBartender at Temptations Gentleman's club
Cody JohnsonCody Johnson
Barback at Reign Gentleman's ClubBarback at Reign Gentleman's Club
Amberlea MurdockAmberlea Murdock
Bartender at The Library Gentleman's ClubBartender at The Library Gentleman's Club