Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Craig

Braselton

Summary

Detail-oriented employee with strong customer service skills. Committed to enhancing guest experiences and ensuring operational efficiency.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Legacy Sports Complex
Braselton, GA
08.2024 - Current
  • Coordinated daily operations to enhance guest experiences and ensure facility readiness.
  • Oversaw inventory management processes, ensuring adequate supplies for events and activities.
  • Resolved customer inquiries and concerns promptly, enhancing overall satisfaction levels.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Server

Caroline's on Main
Flowery Branch, GA
09.2025 - 03.2026
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Server

Texas Roadhouse
Gainesville, GA
11.2023 - 08.2024
  • Improved dining experience by providing prompt, attentive service to guests.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Streamlined order-taking process to minimize wait times for diners.

Server

Cracker Barrel Restaurant
Braselton, GA
05.2021 - 10.2022
  • Provided exceptional customer service, ensuring guest satisfaction through attentive dining experiences.
  • Managed accurate order entry and delivery using point-of-sale systems to streamline processes.
  • Assisted in training new staff on menu items and service standards to enhance team performance.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.

Education

Phlebotomy

Gwinnett Technical College
Lawrenceville, GA
05-2027

High School Diploma -

Archer Highschool
Lawrenceville, GA
05-2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Time management
  • Strong work ethic
  • Guest engagement

Timeline

Server

Caroline's on Main
09.2025 - 03.2026

Assistant Manager

Legacy Sports Complex
08.2024 - Current

Server

Texas Roadhouse
11.2023 - 08.2024

Server

Cracker Barrel Restaurant
05.2021 - 10.2022

Phlebotomy

Gwinnett Technical College

High School Diploma -

Archer Highschool
Olivia Craig