Summary
Overview
Work History
Education
Skills
Timeline
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OLIVIA SCOTT

Stockbridge

Summary

Dynamic professional with a proven track record at AT&T, excelling in customer service and teamwork. Recognized for enhancing operational efficiency and training staff to improve performance. Adept at problem-solving and adapting to new challenges, with strong communication skills and a keen attention to detail.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

In Home Expert

AT&T
10.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

P/t Supervisor

UPS
08.2020 - 12.2024
  • Supervised daily operations to ensure compliance with safety regulations and operational standards.
  • Led team in efficient package sorting and delivery processes, enhancing workflow efficiency.
  • Trained new employees on standard operating procedures and safety protocols to improve performance.
  • Monitored performance metrics, identifying areas for improvement in service quality and speed.
  • Coordinated logistics activities, optimizing routes for timely package deliveries across regions.

Store Manager

Citi Trends
04.2009 - 09.2024
  • Led team in achieving sales targets through effective merchandising strategies and staff training.
  • Implemented inventory management systems, resulting in improved stock accuracy and reduced shrinkage.
  • Streamlined store operations by developing standard operating procedures for daily tasks and employee responsibilities.
  • Mentored staff to enhance customer service skills, fostering a positive shopping experience and encouraging repeat business.
  • Analyzed sales data to identify trends, informing strategic decisions on product placement and promotions.
  • Conducted performance evaluations, providing constructive feedback to improve team productivity and morale.

Education

Boys And Girls High
Brooklyn, NY
05-2004

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Excellent communication
  • Multitasking Abilities
  • Critical thinking
  • Computer skills

Timeline

In Home Expert

AT&T
10.2024 - Current

P/t Supervisor

UPS
08.2020 - 12.2024

Store Manager

Citi Trends
04.2009 - 09.2024

Boys And Girls High

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OLIVIA SCOTT