Olivia Wood
Woodstock
Summary
Dynamic and dedicated professional with a strong background in customer service at Merchants Walk Cinema and Voila Salon & Spa. Proven ability to enhance customer experiences through effective communication and teamwork. Skilled in cash handling and maintaining cleanliness, consistently fostering a welcoming environment that encourages repeat business.
Friendly and reliable with positive attitude and excellent customer service skills. I understand the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier, Usher, Cleaner
Merchants Walk Cinema
08.2022 - 05.2023
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Cleaned bathrooms, theatres, and kitchens thoroughly on a nightly basis
- Worked in a team, thoroughly responding to the needs of customers and coworkers.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Sales Associate and Cleaner
Voila Salon & Spa
05.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Served various foods and drinks to customers waiting.
Education
High School Diploma -
Pope High School
Marietta, GA07-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Written and verbal communication
- Order taking
- Professionalism and courtesy
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
love being outdoors and exploring nature, and I have a deep appreciation for animals I also enjoy pottery as a creative outlet As a student, I’m especially interested in science and plan to study anatomy, as I’m passionate about understanding how the human body works
Timeline
Cashier, Usher, Cleaner
Merchants Walk Cinema
08.2022 - 05.2023
Sales Associate and Cleaner
Voila Salon & Spa
05.2021 - 03.2022
High School Diploma -
Pope High School
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