Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Omolemo Ruth K. Motsisi

Gaborone,GA

Summary

Dedicated professional with robust work ethic and expertise in resource optimization. Skilled in guest relations and delivering exceptional outcomes in dynamic settings, with a strong emphasis on accuracy and quality. Cultivate teamwork-oriented environment that boosts performance and inspires innovative thinking.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Camp Manager

Mmatsebe Tented Camp
Maun
04.2024 - 06.2025
  • Allocated guest tent and guide resources for upcoming month based on insights gathered from reservation office on ResRequest website.
  • Maintained accuracy while refreshing daily notice board to display information on guest arrivals, departures, and special requests.
  • Facilitated weekly fresh stock checks and monthly dry stock inspections before placing orders, securing necessary food supply for staff and guests
  • Led daily staff meetings to honor team accomplishments, clarify daily goals, and highlight significant guest feedback or maintenance concerns.
  • Coordinated warm reception on initial arrival day, waved throughout prior and post activities, and expressed heartfelt farewell as individuals left for next adventure.
  • Conducted camp orientation and navigated guests through common areas before securing indemnity form signatures.
  • Accompany guests to rooms on day one to illustrate functionality
  • Managed guest interactions, monitoring comfort levels to improve satisfaction.
  • Conducted guest feedback sessions to enhance service quality and camp offerings.
  • Ensured adherence to safety regulations consistently, especially in no boundary camp settings
  • Executing daily camp inspections, assessing room conditions, analyzing day menu, ensuring cleanliness of work areas and surroundings while advocating for recycling.
  • Managing and liaising with main office regarding ongoing development projects in camp.
  • Ensuring regular updates to Directors on progress and obstacles encountered in camp or with guests.

Sports Club Manager

BMC Sports Club
Maun
11.2021 - 04.2024
  • Managed projects and renovations of sports club facilities, guaranteeing timely completion to meet committee expectations.
  • Championed initiatives to attract new corporate and individual members while maintaining strong relationships with regular customers.
  • Oversaw event planning, guaranteeing adequate supplies and resources.
    Executed rounds during events to monitor and enhance overall performance.
  • Executed daily and monthly stock audits using Nebula POS System, producing variances to balance losses and gains.
  • Handled creditor and debtor processing in conjunction with inventory order oversight, facilitating swift data entry into QuickBooks.
  • Managed daily transaction reconciliation and ensured accurate cash balancing for weekly deposits
  • Administering and logging rent payments, membership sign-ups, and installment payments.
  • Directed organization and execution of Club Liquor License renewal process, validating that DSTV subscriptions and Landboard payments continued to be current.
  • Managed scheduling roster, facilitating effective team operations.
    Supported coworkers with various responsibilities to improve workflow.
  • Conducted regular assessments to maintain efficiency and effectiveness of all systems.
    Reported damaged facilities and appliances, facilitating timely repairs through proper channels.
  • Mentored colleague in skills necessary for success in position

Coach for Coaching Conservation

Wild Entrust
Maun
02.2020 - 12.2021
  • Facilitated understanding of conservation principles among children via mentorship and integrated curriculum in after-school programs
  • Nurtured atmosphere of good sportsmanship, teamwork, and responsibility among younger individuals while championing environmental awareness.
  • Develop engaging daily social media content.
  • Inspired youth to build robust work ethic by exemplifying positive behavior and engaging in regular skill development.

Waitress

Cappello Restaurant
Gaborone
06.2017 - 04.2018
  • Controlled POS system, enabling streamlined order communication to bar and kitchen.
  • Charged with keeping server station clean and orderly, polishing utensils, replenishing sauce bottles, salt, and pepper shakers.
  • Processed phone call orders and organized reservations.
  • Engage with kitchen and bar teams, pinpointing out-of-stock dishes or ingredients and delivering menu suggestions to customers.
  • Ensured top-tier customer satisfaction in fast-moving dining atmosphere.
  • Coordinated order handling and maintained on-time delivery to tables.

Internship - Assistant Chef & Assistant Bartender

Cappello Restaurant
Gaborone
04.2017 - 06.2017
  • Document inventory levels and determine items requiring replenishment.
  • Assessing quality and confirming quantity of produce sourced from suppliers
  • Arrange and optimize fridge layout per FIFO Regulations.
  • Preparing mise en place and garnishes for kitchen line
  • Executed health and safety measures, incorporating HACCP for food handling and facility maintenance to avert cross-contamination
  • Maintained fully stocked bar with clean, polished glasses and appealing garnishes.
  • Utilized commercial coffee machine, producing an array of hot beverages, layered cocktails, and shooters.
  • Establish a welcoming environment when interacting with clientele to ensure customized experiences.
  • Engaged customers in discussions about meals to measure satisfaction and obtain critical feedback.

Attachment - Front desk Office & Housekeeping

Peermont Metcourt
Francistown
03.2016 - 04.2016
  • Administered OPERA Property Management Systems (PMS) for handling reservations, preparing quotations, and overseeing guest check-in and check-out while maintaining accurate information
  • Organizing quotations and receipts.
  • Categorizing list into vacant rooms, late checkouts, and requested early checkouts for housekeeping department, delivering room cleaning protocols.
  • Managed lobby area to uphold standards of cleanliness, safety, and inviting environment for guests.
  • Contributed to laundry operations by managing washing of linens, towels, and bedding.
  • Ensured guest rooms adhered to hotel standards for cleanliness and aesthetic quality

Education

Bachelor of Arts - International Hospitality Management

Botswana Accountancy College
Francistown
09-2019

Some College (No Degree) - IGCSE

John Mackenzie High School
Francistown
11-2013

Skills

  • Analytical Thinking
  • Customer Relationship Management
  • Technology Proficiency
  • Collaborative leadership
  • Flexibility and Adaptation
  • Creative and Innovative

References

Kelly Butler / Mmatsebe Tented Camp

Director

Email: kelly@butlerbotswana.co.bw

Cell: +267 71656455

Kelly Butler / BMC Sports Club

Chairperson 

Email: kelly@butlerbotswanas.co.bw

Cell: +267 71656455Tjipo Kesikitse / Wild Entrust

Botswana Coach Conservation Program Facilitator 

Email: tjipok@gmail.com

Cell:+267 71446184 

Nigel Gakemoitse / Negust Internet Café Manager

Email: nghitsolutions@gmail.com 

Cell: +267 76210394

Mr Mpiwa / Cappello Restaurant

 Financial Operations 

Cell: +267 71778112

Certification

  • PRDP Special
  • PRDP Goods

Languages

Setswana
First Language
English
Proficient (C2)
C2

Timeline

Assistant Camp Manager

Mmatsebe Tented Camp
04.2024 - 06.2025

Sports Club Manager

BMC Sports Club
11.2021 - 04.2024

Coach for Coaching Conservation

Wild Entrust
02.2020 - 12.2021

Waitress

Cappello Restaurant
06.2017 - 04.2018

Internship - Assistant Chef & Assistant Bartender

Cappello Restaurant
04.2017 - 06.2017

Attachment - Front desk Office & Housekeeping

Peermont Metcourt
03.2016 - 04.2016

Bachelor of Arts - International Hospitality Management

Botswana Accountancy College

Some College (No Degree) - IGCSE

John Mackenzie High School

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Omolemo Ruth K. Motsisi