SAP
Onalethata Sereileng
Dispatcher
Gaborone
Summary
Dynamic Dispatcher with proven expertise at Vivo Energy Botswana, excelling in dispatch coordination and customer relations. Enhanced delivery accuracy through a double-check system, significantly reducing errors. Fostered teamwork and collaboration, ensuring seamless operations. Skilled in data entry and record keeping, committed to maintaining high standards of service and confidentiality.
Overview
12
12
years of professional experience
Work History
Dispatcher
Vivo Energy Botswana
03.2013 - Current
- Directed dispatching, routing, and tracking of Vivo South Contracted fleet vehicles.
- Communicated with Schedulers, Transporter personnel to coordinate timely delivery of fuels.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched trucks to site, improving data tracking for future analysis.
- Generated reports to track deliveries and maintain proper records and documentation.
- Managed conflict resolutions with customers, transporters and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Analyzed customer feedback and provided solutions to improve customer service.
- Processed delivery documents and invoices for dispatched orders to provide proof of transaction.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Maintained high levels of confidentiality and discretion with sensitive information.
Education
Bachelor of Accountancy - Business
University of Botswana
Gaborone, Botswana 04.2001 -
Skills
Dispatch coordination
Data entry
Customer relations
Work order management
Schedule management
Customer relationship management
Dispatching field personnel
Team collaboration
Record keeping
Software
Timeline
Dispatcher
Vivo Energy Botswana
03.2013 - Current
Bachelor of Accountancy - Business
University of Botswana
04.2001 -
Similar Profiles
KGALALELO VICTORIA TSHOTLEGOKGALALELO VICTORIA TSHOTLEGO
Supply Assistant at VIVO ENERGY BOTSWANASupply Assistant at VIVO ENERGY BOTSWANA
Otsile MosweuOtsile Mosweu
Depot Maintenance Engineer at VIVO ENERGY BOTSWANADepot Maintenance Engineer at VIVO ENERGY BOTSWANA
Tomeletso Rodgers RasetapaTomeletso Rodgers Rasetapa
General Manager at Unitrans BotswanaGeneral Manager at Unitrans Botswana
OLEFILE MARK MOLOKOOLEFILE MARK MOLOKO
JUNIOR MECHANICAL ENGINEER at TENSILE ENGINEERING CONSULTINGJUNIOR MECHANICAL ENGINEER at TENSILE ENGINEERING CONSULTING
Shalvah KatsandeShalvah Katsande
Online ESL Coordinator at IELTS InstituteOnline ESL Coordinator at IELTS Institute