Oriyomi Shittu

• Perform comprehensive testing and certification of HP printers, drivers, and associated software in a lab environment following established procedures.
• Install, update, and remove printer drivers using AMP; regularly handle firmware updates and downgrades across various printer models.
• Set up new printers in the lab, reset devices as needed, and ensure proper configuration before each testing cycle.
• Create and maintain accurate test documentation, including certification results, toner usage logs, and supply inventory.
• Communicate regularly with the lab lead regarding toner levels, printer issues, and supply needs to ensure seamless lab operations.
• Maintain cleanliness and organization within the lab and supply area, supporting operational efficiency.

• Supported hardware and software testing of commercial printer devices and print management tools.
• Managed multiple projects at once, shifting priorities based on testing schedules and urgent tasks.
• Assisted in firmware testing, bug logging, and driver functionality validation.
• Monitored supply usage and coordinated reorders to keep testing uninterrupted.
• Worked closely with engineers and QA teams to ensure test results were clearly documented and communicated.

● Troubleshoot computer issues and resolving them within a reasonable time

● Break fix for computer hardware and also software installs

● Break fix for printer hardware and also updating firmware (HP printers)

● Replacing CP, motherboard and graphic card on servers at data centers.

● Monitored and maintained IT production environments to ensure optimal performance.

● Diagnosed and repaired HP laptops, desktops, and printers, including network setup.

● Installed and configured enterprise software, including Microsoft Office and Outlook.

● Managed Active Directory (user provisioning, permissions, group policies).

● Handled BitLocker encryption and data recovery processes.

● Ensured endpoint security by installing and updating antivirus solutions.

● Performed data backup and restoration for user accounts.