Summary
Overview
Work History
Education
Skills
Timeline
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Owen Evans

Athens

Summary

High-energy fine dining management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

Rooster and Owl
08.2023 - 07.2025
  • Enforced quality steps of service to deliver ideal customer experiences in a Michelin-starred environment
  • Mentored and motivated team members to achieve confidence in reaching sales goals.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times.

Front of House Manager

The National
03.2014 - 06.2023
  • Delivered consistently positive experiences to guests by providing professional and friendly service in a fine dining restaurant
  • Continued wine education through biweekly classes with in-house sommelier and completion of Court of Master Sommeliers introductory course
  • Oversaw staff understanding of frequently changing wine, cocktail, and food menus
  • Investigated and resolved complaints regarding food quality, service and accommodations.
  • Trained new staff and mentored existing employees to close knowledge and skill gaps.

Education

Bachelor of Arts (B.A.) - Arabic

University of Georgia
Athens, GA
12.2019

Skills

  • Customer service delivery
  • Employee training
  • Staff management
  • Labor cost control
  • Operational efficiency
  • Scheduling coordination
  • Restaurant operations

Timeline

Assistant General Manager

Rooster and Owl
08.2023 - 07.2025

Front of House Manager

The National
03.2014 - 06.2023

Bachelor of Arts (B.A.) - Arabic

University of Georgia

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Owen Evans