Paden Eller
Hinesville
Summary
Dynamic professional with a proven track record in security and customer service, notably at Synergy Security. Skilled in incident reporting and critical thinking, I excel in high-pressure environments, ensuring safety and resolving conflicts with empathy. Demonstrated ability to learn quickly and improve operational efficiency, contributing to increased customer loyalty and workplace safety.
Overview
8
8
years of professional experience
Work History
Security Officer
Synergy Security
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Customer Service Representative
Parker
03.2023 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Utility Locator
USIC Locating Services
01.2021 - 03.2023
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Provided training to new employees on proper techniques for utility locating practices.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
Line Cook
Chili's Restaurant
04.2017 - 12.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Laborer
Magowens Construction
02.2018 - 01.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Insulated pipes, pressure wash, paint ect.
Education
GED -
Jacobs Creek Job Corps
Bristol, TN10-2011
Skills
- Report writing
- Incident reporting
- General security
- Detail-oriented
- Surveillance
- Willingness to learn
- Attention to detail
- Safety awareness
- Time management
- Punctual and reliable
- Customer service
- Critical thinking
- Problem resolution
Timeline
Security Officer
Synergy Security
08.2024 - Current
Customer Service Representative
Parker
03.2023 - 08.2024
Utility Locator
USIC Locating Services
01.2021 - 03.2023
Laborer
Magowens Construction
02.2018 - 01.2019
Line Cook
Chili's Restaurant
04.2017 - 12.2020
GED -
Jacobs Creek Job Corps
Similar Profiles
JONATHAN CRUZJONATHAN CRUZ
Site Supervisor at Synergy SecuritySite Supervisor at Synergy Security
Thomas HardingThomas Harding
Security Officer at Synergy SecuritySecurity Officer at Synergy Security
Mahfuz Alom FahimMahfuz Alom Fahim
School Crossing Guard at Synergy SecuritySchool Crossing Guard at Synergy Security