Paige Jones
LOGANVILLE
Summary
Analytical investigative professional with a background in high-volume legal case management and federal-level research. Proven ability to navigate complex regulatory environments, ensuring strict data integrity and adherence to HIPAA and legal standards. Experienced in conducting deep-dive audits and investigative verification to identify risks and synthesize findings into clear reports for senior decision-makers. A proactive communicator focused on operational accuracy and organizational risk mitigation
Overview
4
4
years of professional experience
Work History
Intake/Case Manager Paralegal
Pintas & Mullins
Chicago, IL(Remote)
01.2025 - 06.2025
- Managed and audited high-volume case files and medical records, ensuring strict adherence to HIPAA, legal procedures, and internal firm compliance standards.
- Partnered with cross-functional teams to streamline case lifecycle workflows, ensuring all filings and internal protocols met rigorous court-mandated deadlines.
- Synthesized intricate case findings into professional reports for attorney review, providing clear summaries of regulatory implications and discovery analysis.
- Utilized TLO and LexisNexis to conduct comprehensive investigative research, verifying complex data sets and mitigating potential risk during the client onboarding phase.
Investigative Intern
Federal Defender Program
Atlanta, GA
08.2023 - 11.2023
- Executed complex investigative research to ensure defense strategies aligned with federal statutes and sentencing guidelines.
- Compiled and analyzed voluminous discovery materials (often thousands of pages of records), identifying discrepancies and critical patterns to support legal strategy.
- Produced high-level briefings and summaries of court records and evidence for senior federal attorneys, translating raw data into strategic insights.
- Applied critical thinking to evaluate the validity of evidence, essentially performing "quality control" on the prosecution's case to identify procedural or regulatory gaps
Barista/Shift Lead
Starbucks Hurt Plaza
Atlanta, GA
11.2021 - 04.2022
- Managed daily store operations and coordinated team workflows to ensure strict adherence to corporate health, safety, and operational compliance standards.
- Facilitated the onboarding and mentorship of new employees, delivering comprehensive training on standardized procedures and service excellence.
- Acted as the primary point of escalation for complex customer inquiries and operational bottlenecks, maintaining a professional and solution-oriented approach.
- Conducted routine audits of inventory and equipment to ensure 100% compliance with food safety regulations and corporate quality benchmarks.
Education
Bachelor of Science (B.S.) - Criminal Justice
Georgia State University
Atlanta, GA08-2024
Skills
- Compliance: Regulatory Reporting & Auditing, HIPAA Compliance, Data Privacy Standards, Ethical Conflict-of-Interest Screening, Risk Mitigation Strategies
- Investigation: Deep-dive Investigative Research (TLO, LexisNexis), Fact Verification, Boolean Search Logic, Database Querying
- Analysis: High-volume Case File Management, Discovery Analysis, Legal & Procedural Audit, Regulatory Summary Writing, Pattern Recognition
- Technical: MS Office Suite, Case Management Systems (CMS)/Pacer Systems
Timeline
Intake/Case Manager Paralegal
Pintas & Mullins
01.2025 - 06.2025
Investigative Intern
Federal Defender Program
08.2023 - 11.2023
Barista/Shift Lead
Starbucks Hurt Plaza
11.2021 - 04.2022
Bachelor of Science (B.S.) - Criminal Justice
Georgia State University
AWARDS
Presidents List, Fall 2022, Deans List, 2021-2024