Paige Byerly
LaFayette,Ga
Summary
Dynamic leader with proven expertise in store operations management and exceptional customer service, honed at companies like Walmart. Excelled in order fulfillment, maintaining high satisfaction ratings, and spearheaded team development, enhancing e-commerce operations. Skilled in cash handling and decision-making, consistently achieving quality goals with a focus on efficiency and team collaboration.
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Digital Shopper
Walmart
03.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Store Manager
Dollar General
08.2023 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Approved regular payroll submissions for employees.
Retail Associate
Dollar Tree
08.2022 - 08.2023
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained clean sales floor and straightened and faced merchandise.
Education
High School Diploma -
Lafayette High School
LaFayette, GA05-2024
Skills
- Order fulfillment
- Customer service
- Decision-making
- Task delegation
- Multitasking and organization
- POS systems
- Cash handling proficiency
- Store operations management
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary resuscitation (CPR) Certification - American Heart Association
Timeline
Digital Shopper
Walmart
03.2024 - Current
Store Manager
Dollar General
08.2023 - 03.2024
Retail Associate
Dollar Tree
08.2022 - 08.2023
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary resuscitation (CPR) Certification - American Heart Association
High School Diploma -
Lafayette High School
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