Palin Studer
Suwanee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Operations Shift Leader
Chick-Fil-A
02.2021 - Current
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Trained new production staff members on safe and efficient production procedures.
- Investigated processing errors and malfunctions, resolving issues with Operations.
- Prepared reports and technical documentation of day-to-day production processes.
- Oversaw logistics and inventory management for storeroom.
- Collaborated with other departments to optimize production workflows.
Assistant Manager
Pizza Hut
02.2019 - 11.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Shift Supervisor
Hardees
02.2015 - 05.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Conducted routine inspections to check quality and compliance with established specifications.
- Applied security, safety and loss prevention strategies during shifts.
Education
Culinary Arts
Le Cordon Bleu
City Of Saint Peters, MO10.2014
High School Diploma -
Home Schooled
05.2013
Skills
- Technical Services
- Personnel Recruitment
- Issue Resolution
- Handle Materials
- Business Operations
- Customer Satisfaction
- Operational Efficiency
- Process Knowledge
- Oversee Safety
- Coordinating Daily Operations
Languages
Japanese
Limited Working
Timeline
Operations Shift Leader
Chick-Fil-A
02.2021 - Current
Assistant Manager
Pizza Hut
02.2019 - 11.2020
Shift Supervisor
Hardees
02.2015 - 05.2017
Culinary Arts
Le Cordon Bleu
High School Diploma -
Home Schooled
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