Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Nelson

Valdosta

Summary

Versatile and results-driven professional at Lowe's, adept in customer service and time management. Excelled in leadership roles, enhancing team performance and customer satisfaction. Skilled in cash handling and computer applications, consistently achieving sales goals.

Overview

25
25
years of professional experience

Work History

Environmental Services Housekeeper

South Georgia Medical Center
Valdosta, GA
05.2026 - Current
  • Maintained cleanliness and sanitation standards in patient areas and common spaces.
  • Operated cleaning equipment, including floor scrubbers and vacuums, to ensure thorough cleaning.
  • Collaborated with nursing staff to address specific cleaning needs for patient safety.
  • Implemented infection control protocols to minimize risks within healthcare environment.

Associate

Lowe's
Valdosta, GA
09.2025 - 04.2026

Operate sweeper/scrubber

Pick products to place on conveyor belt for shipping

Utilities; painting rails and steps, sweeping mod levels

Shift Manager

Checkers
Valdosta, GA
02.2025 - 08.2025

Opened store and set up registers and food bar

Set employee work stations/positions

Prepared food for customers

Resolved customer issues

Counted cash registers and receipts at shift end

Associate

Lowe's
Valdosta, GA
08.2020 - 02.2025

Remove paint and toilets from pallets to be shipped to various Lowe's stores

Pick products to place on conveyor belt for shipping

Operate sweeper/scrubber

Put products onto trucks for shipping

Cleaner

ABM Industries
Valdosta, GA
12.2018 - 07.2020
  • Ensured hygiene by regularly cleaning and restocking restroom supplies.
  • Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
  • Empty trash bins regularly to prevent overflow and unpleasant odors.
  • Communicated with staff to address specific cleaning needs and concerns.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.

Manager

Zacadoo's Grille
Valdosta, GA
10.2013 - 10.2018

Supervised food preparation

Counted cash registers and receipts at closing

Resoved customer issues

Trained employees in food preparation and safety procedures

Customer Service Representative

Elead
Valdosta, GA
04.2011 - 05.2012

Made outbound calls to customers regarding automive services and maintenance

Team Support Specialist

Convergys
Valdosta, GA
08.2005 - 04.2011

Received/ resolved escalated calls from associates regarding Directv customers

Monitored staff performance and sales goals

Presented monthly reports to upper management

Implemented promotional and marketing initiatives

Sales Associate

Walmart
Valdosta, GA
09.2001 - 02.2004
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

Valdosta High School
Valdosta, GA
05-1996

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Leadership qualities

Timeline

Environmental Services Housekeeper

South Georgia Medical Center
05.2026 - Current

Associate

Lowe's
09.2025 - 04.2026

Shift Manager

Checkers
02.2025 - 08.2025

Associate

Lowe's
08.2020 - 02.2025

Cleaner

ABM Industries
12.2018 - 07.2020

Manager

Zacadoo's Grille
10.2013 - 10.2018

Customer Service Representative

Elead
04.2011 - 05.2012

Team Support Specialist

Convergys
08.2005 - 04.2011

Sales Associate

Walmart
09.2001 - 02.2004

High School Diploma -

Valdosta High School
Pamela Nelson