Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Pence

Hiram

Summary

Dynamic retail professional with extensive experience at Motherhood Maternity, excelling in inventory management and customer service. Proven track record in employee scheduling and team leadership, enhancing store operations and driving sales. Adept at visual merchandising and fostering customer relations, ensuring a satisfying shopping experience. Many years of experience with Microsoft word and Excel and many other computer programs and inputting information. I am a very quick learner when it comes to computer software and am very good at multitasking. I also have many years of customer service experience in many different environments including office and retail.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Motherhood Maternity
04.2005 - 08.2006

Performed opening and closing of store


Created weekly schedule for store employees


Rang up customers and performed exchanges and returns as needed


Put inventory out on sales floor and styled store displays according to corporate


Cleaned store and made sure everything was according to corporate standards


Helped customers find and style outfits


Conducted interviews for store positions as needed


Performed sales of company credit card


Assistant Manager

Claires
04.2005 - 07.2005

Performed opening and closing procedures of store


Completed weekly schedule for employees of store


Put out store inventory


Rang up customers and completed exchanges and returns on merchandise


Performed ear piercing on customers


Helped customers find items

Sales Associate

Motherhood Maternity
03.2004 - 03.2005

Rang up customers

Executed exchanges and returns for customers

Put out store merchandise and styled outfits for displays

Helped do Inventory

Helped customers put together outfits and find pieces that fit them best

Encouraged customers to apply for store credit card

Office Clerk

Department of Military Affairs
10.2000 - 01.2003

Answered phone calls for request of Military Records


Filed paperwork in files for current and discharged military members


Input different information from records into different programs such as Word, Excel, and the Records Database


Faxed important paperwork needed to other Military Units as needed


Sorted all incoming mail and distributed to correct offices within the building


Helped service members make copies of their records

Sales Associate

7 Dollar Store
06.2000 - 10.2000
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchange.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Worked Inventory

Cashier

Winn Dixie
01.1998 - 06.2000

Rang up customers


Helped clean up store at night

Education

Associates Degree - Early Childhood Education

University of Phoenix
Tempe, AZ
06.2012

Skills

  • Inventory management
  • Sales forecasting
  • Visual merchandising
  • Employee scheduling
  • Customer service
  • Staff training
  • Point of sale operation
  • Cash handling
  • Team leadership
  • Merchandise restocking
  • Store operations
  • Sales promotion
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management
  • Retail operations
  • Retail operations management
  • Multitasking and organization
  • Team collaboration
  • Adaptability and flexibility
  • Scheduling and planning
  • Microsoft office expertise
  • Customer service and satisfaction
  • Computer skills
  • Multitasking Abilities

Timeline

Assistant Manager

Motherhood Maternity
04.2005 - 08.2006

Assistant Manager

Claires
04.2005 - 07.2005

Sales Associate

Motherhood Maternity
03.2004 - 03.2005

Office Clerk

Department of Military Affairs
10.2000 - 01.2003

Sales Associate

7 Dollar Store
06.2000 - 10.2000

Cashier

Winn Dixie
01.1998 - 06.2000

Associates Degree - Early Childhood Education

University of Phoenix
Pamela Pence