Summary
Overview
Work History
Skills
Affiliations
Timeline
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Pao Chang

Summary

Versatile professional with a strong background in CNC programming and manufacturing maintenance. Excelled in mechanical systems troubleshooting and client management, enhancing productivity and customer satisfaction. Proven ability to improve processes and maintain high-quality standards, achieving significant efficiency gains.

Overview

10
10
years of professional experience

Work History

CNC Programmer

WIKA Instrument, LP
10.2023 - Current
  • Developed and edited CNC programs using G-code to produce high-precision parts and products.
  • Continuously optimized programs and machining processes to enhance productivity and quality.
  • Provided technical support for shop floor personnel, assisting with setup procedures and addressing any issues related to CNC programs.
  • Maintained organized library of CNC programs, ensuring version control and easy access for all team members involved in the production process.
  • Created instructions for machinists and reviewed 3D CAD design blueprints.
  • Handled preventive maintenance and minor repairs on machines to sustain performance
  • Maintain quick-response troubleshooting protocols.

Roofing Salesperson

WC Exteriors, LP
01.2022 - Current
  • Developed and maintained client relationships, providing exceptional customer service and addressing inquiries.
  • Conducted thorough assessments of roofing needs and provided accurate project estimates.
  • Presented roofing solutions to potential clients, highlighting benefits and addressing concerns.
  • Negotiated contracts and closed sales, consistently meeting and exceeding sales targets.

Manufacturing Technician

IMS Gear, Inc.
09.2018 - 04.2022
  • Performed routine and preventive maintenance on manufacturing equipment, reducing downtime and extending equipment life.
  • Diagnosed and repaired mechanical, electrical, and pneumatic systems to ensure operational efficiency.
  • Maintained an inventory of spare parts and tools, ensuring readiness for urgent repairs.
  • Documented maintenance activities and updated maintenance logs to track equipment performance and issues.
  • Collaborated with production teams to schedule maintenance activities and minimize production disruptions.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Machine Setup Technician

Toyota Industries North America, Inc.
05.2015 - 09.2018
  • Improved machine efficiency by conducting thorough preventive maintenance and routine inspections.
  • Set up and configured manufacturing equipment and systems, ensuring optimal performance and efficiency.
  • Participated in cross-functional teams to address production bottlenecks, resulting in increased throughput rates.
  • Supported continuous improvement initiatives by actively participating in process reviews and suggesting enhancements where applicable.
  • Contributed to a safer work environment by strictly adhering to safety protocols and promoting workplace best practices.

Skills

  • CNC Programming (G-code) and CAD
  • Production Equipment Operation and Maintenance
  • Mechanical Systems Troubleshooting
  • Excellent Computer Skills
  • Problem-Solving and Attention to Detail
  • Technical Documentation
  • Adaptability and Flexibility
  • Roofing Sales and Client Management

Affiliations

  • Deacon, Victory Hmong Alliance Church, Jefferson, GA

Timeline

CNC Programmer

WIKA Instrument, LP
10.2023 - Current

Roofing Salesperson

WC Exteriors, LP
01.2022 - Current

Manufacturing Technician

IMS Gear, Inc.
09.2018 - 04.2022

Machine Setup Technician

Toyota Industries North America, Inc.
05.2015 - 09.2018

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Pao Chang