Paris Baker
Norcross
Summary
Dynamic retail supervisor with a proven track record at WIS International Inventory Service, excelling in customer service management and staff training. Enhanced store organization and increased customer satisfaction through effective conflict resolution and employee motivation. Skilled in inventory control, consistently achieving operational goals while fostering a positive team environment.
Overview
10
10
years of professional experience
Work History
Retail Supervisor
WIS International Inventory Service
06.2023 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Trained and oriented associates to maximize team performance.
Assistant Teacher
Childcare Network
08.2023 - 01.2024
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Assisted in implementation of new learning tools, systems and materials.
Digital Shopper
Walmart
10.2022 - 04.2023
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Participated in team meetings and staff training sessions.
Assembly Line Worker
Trane Technologies
03.2021 - 08.2021
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
- Boxed, labeled, and transported items to support assembly operations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Manager
McDonald's
01.2020 - 12.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Associate
Goody's Family Clothing
07.2019 - 01.2020
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Assembly Line Production Worker
Chicken of the Sea
09.2017 - 11.2017
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
Cashier
Burger King
06.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Montgomery County High School
Mount Vernon Ga05-2015
Skills
- Inventory control
- Task delegation
- Store organization
- Staff training and development
- Customer service management
- Scheduling and timekeeping
- Employee motivation
- Goal setting and achievement
- Cash handling oversight
- Merchandise inspection
- Employee training
- Product merchandising
- New store setups
Languages
English
Timeline
Assistant Teacher
Childcare Network
08.2023 - 01.2024
Retail Supervisor
WIS International Inventory Service
06.2023 - Current
Digital Shopper
Walmart
10.2022 - 04.2023
Assembly Line Worker
Trane Technologies
03.2021 - 08.2021
Manager
McDonald's
01.2020 - 12.2020
Associate
Goody's Family Clothing
07.2019 - 01.2020
Assembly Line Production Worker
Chicken of the Sea
09.2017 - 11.2017
Cashier
Burger King
06.2015 - 08.2016
Montgomery County High School
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