Results-driven professional with expertise in customer service, process improvement, and client relationship management. Proven ability to train teams and enhance operational efficiency through effective communication.
Overview
14
14
years of professional experience
Work History
Work Cell Lead
Purple Innovation
McDonough
06.2025 - Current
Trained new employees on equipment usage and operational guidelines.
Monitored equipment performance and performed routine maintenance checks.
Communicated with management to address operational challenges in a timely manner
Rotated production lines and assigned daily duties to meet operational goals.
Documented production and work orders using software logs, facilitating issue resolution with management.
Recorded production information in system logs, streamlining communication of operational issues with management.
Machine Operator
Srg Global
Covington
08.2014 - 06.2025
Inspects, grinding runners, removal of flash, cleaning, and performing of finishing procedures; Maintaining your work area in a cleaned and organized fashion at all times
Performs necessary pre-operation activities to ensure proper equipment start up and operation on multiple pieces of equipment. Operates/monitors multiple pieces of equipment during operation to ensure quality production
Collaborated with team members to streamline workflows and enhance productivity.
Works in fast-paced, high-speed environment, follows standardized work and adheres to safe work practices in a continuously improved environment
Office Assistant
Taga Construction
Covington
11.2012 - 05.2014
Answered six-line phone system and directed calls; designed and maintained office filing and storage systems to enhance organization and accessibility
Scheduled travel arrangements for senior executives as well as clients, when applicable. Greeted clients and vendors upon arrival and directed them to appropriate offices
Maintained office supply inventory, retrieved documents and files upon request, and assisted HR with sorting and collating resumes to support recruitment efforts
Read and routed incoming mail, processed outgoing mail, and created, edited, and updated spreadsheets for accurate record-keeping