Paris Mackson
Kennesaw
Summary
Dynamic Business Office Manager with extensive experience at The Oaks at West Cobb, excelling in financial reporting and regulatory compliance. Proven track record in optimizing billing processes and enhancing customer service. Adept at budget planning and conflict resolution, ensuring operational efficiency and adherence to corporate standards.
Overview
7
7
years of professional experience
Work History
Business Office Manager
The Oaks at West Cobb
Marietta
09.2024 - 05.2025
- Oversaw all business office functions including billing, collections, accounts payable/receivable, and financial reporting in compliance with corporate and state regulations.
- Managed resident move-ins/move-outs, service agreements, and monthly billing processes for private pay and long-term care residents.
- Maintained accurate financial and administrative records, ensuring confidentiality and HIPAA compliance.
- Collaborated with the Executive Director and department heads on budget planning, expense control, and financial forecasting.
- Served as the primary point of contact for vendors, corporate accounting, and regulatory audits.
Business Office Manager & JR Sales Lead
Sunabella of Towne Lake
Woodstock
03.2022 - 02.2024
- Provided administrative and financial support to both the business office and sales team to ensure smooth daily operations and excellent customer experience.
- Managed accounts receivable and payable, process invoices, and support monthly financial reporting and reconciliation tasks.
- Maintained accurate resident/client records, contracts, and sales documentation in accordance with internal policies and regulatory guidelines.
- Supported the sales team by preparing proposals, tracking leads, managing CRM data, and coordinating follow-up with prospects and clients.
- Scheduled appointments, tours, and meetings for sales staff while ensuring prompt communication with potential customers.
- Assisted in payroll processing, onboarding of new employees, and maintaining HR files and compliance documentation.
- Collaborate with department heads to ensure alignment between operational goals and customer service standards.
- Provide front-desk support as needed, answering phones, greeting visitors, and managing office supply inventory.
Business Office Coordinator
Legacy Ridge at Neese Road
Woodstock
08.2018 - 12.2022
- Oversee daily operations of the business office, including billing, payroll, and resident records management.
- Manage accounts receivable and payable, ensuring accurate invoicing, timely collections, and proper financial documentation.
- Coordinate payroll processing and employee timekeeping systems in compliance with company policies and labor regulations.
- Maintain confidential personnel files, resident agreements, and other regulatory documentation in accordance with company standards and state requirements.
- Employee Onboarding
Education
Makeup Artistry - Makeup Artistry
Health & Style Institute
Kennesaw, GA04-2019
Apparel Merchandising And Design
Central Michigan University
Mount Pleasant, MI12-2014
Skills
- Financial reporting
- Billing management
- Accounts payable
- Accounts receivable
- Regulatory compliance
- Budget planning
- Payroll administration
- Customer service
- Office administration
- Time management
- Conflict resolution
- Document management
Accomplishments
- Customer relationship leader - Nordstrom
Timeline
Business Office Manager
The Oaks at West Cobb
09.2024 - 05.2025
Business Office Manager & JR Sales Lead
Sunabella of Towne Lake
03.2022 - 02.2024
Business Office Coordinator
Legacy Ridge at Neese Road
08.2018 - 12.2022
Makeup Artistry - Makeup Artistry
Health & Style Institute
Apparel Merchandising And Design
Central Michigan University
Similar Profiles
Jazmine WilsonJazmine Wilson
Patient Care Assistant at Oaks Of West CobbPatient Care Assistant at Oaks Of West Cobb
Meredith KimbleMeredith Kimble
Special Education Paraprofessional at Cobb County School District, Due West ElementarySpecial Education Paraprofessional at Cobb County School District, Due West Elementary
Logan MaynardLogan Maynard
Line Cook at West Cobb DinerLine Cook at West Cobb Diner
Nathalie DesirNathalie Desir
K-2 EIP Teacher at Cobb County School District, Bryant ElementaryK-2 EIP Teacher at Cobb County School District, Bryant Elementary
Holly SandersHolly Sanders
ABA Behavior Therapist at Hopebridge Autism Therapy CenterABA Behavior Therapist at Hopebridge Autism Therapy Center