Parker Turpin

Winder

Summary

Dedicated and detail-oriented retail professional with a strong background in customer service, front-end management, and online order fulfillment. Proven ability to handle high-volume operations, accuracy in cash handling and order fulfillment, and providing a high level of customer service. Proficient in training staff, running operations, and using technology to keep operations running efficiently. Recognized for staying calm in a fast-paced environment, resolving issues efficiently, and contributing to a successful team atmosphere.

Overview

years of professional experience

Work History

UPS Print Lead

Ups Store

Athens, GA

09.2024 - Current

Provided high-quality printing services, including binding, laminating, and large-format printing.
Operated and maintained printing equipment and computer systems.
Managed multiple orders in a fast-paced environment while consistently meeting deadlines.
Handled point-of-sale transactions, processed shipments, as well as box and packing of items.
Mentored new employees on printing services, customer service standards, and store operations.

Digital Shopper

Walmart

Hartwell, GA

01.2021 - 09.2024

Fulfilled online grocery orders by accurately picking and packaging items based on customer requests.
Delivered orders to customers’ vehicles efficiently while providing friendly, professional customer service.
Managed multiple orders simultaneously in a fast-paced environment while meeting strict goals.
Handled closing operations, including order reconciliation, restocking supplies, and preparing the department for the next day.
Followed safety and food handling guidelines to ensure compliance with company standard.

Lead Cashier

Old Navy

Bethlehem, GA

06.2020 - 11.2020

Led front-end operations by coordinating cashier activities and maintaining an organized front-end.
Delivered excellent customer service by resolving issues, answering questions, and promoting a positive shopping experience.
Handled cash transactions accurately, including deposits, returns and exchanges.
Maintained inventory management.
Collaborated with management and team members to meet goals and improve store performance.

Education

Bachelor of Science - Dental Hygiene

Athens Technical College