Adept at operations management and customer service, I enhanced tenant satisfaction and property functionality across Greystar Property Management's portfolio. Leveraging skills in handyman services and problem-solving, I led teams to achieve significant improvements in efficiency and safety, showcasing reliability and excellent communication in high-pressure environments.
Experienced with coordinating film set activities, ensuring all aspects of production run smoothly and efficiently. Utilizes technical knowledge and problem-solving skills to support directors and crew members in achieving seamless production. Strong understanding of on-set safety protocols, equipment handling, and effective teamwork.
Overview
15
15
years of professional experience
Work History
Property Maintenance Worker
Bryant Properties
01.2024 - 12.2024
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality in each unit and on Property.
Assisted in preparing (Turning) vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed or scheduling with vendor.
Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
Enhanced the Apartment/ Homes curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
Perform property maintenance and repairs as required. Maintain appearance of properties and complete assigned work orders.
Conduct periodic safety inspections in a manner and frequency as directed by the Facilities and Property Manager. Completed required reports and submit to the Supervisor. These may include the following:
· Fire equipment including extinguishers, alarms & exit signage
· Buildings and grounds including plumbing, HVAC, roof, driveways, sidewalks
Experience with general maintenance equipment and tools, including hand tools, ladders, landscaping equipment, and required safety equipment
Skilled in general carpentry, painting, plumbing, drywall, and flooring repairs
Ability to communicate effectively and professionally with staff at all levels
Assist maintenance technicians with electrical, plumbing or HVAC repairs
Ability to prioritize workload and manage time efficiently
Pick-up and delivery of materials and supplies, and other miscellaneous duties as assigned
Must work with a high degree of integrity and promote a positive company image
Maintain cleanliness at all work sites
Authorized to work in the US
Contributed to increased resident retention rates by consistently providing high-quality maintenance services that exceed expectations.
Installed new locks, door handles, and door closers.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Installed and maintained security systems to reduce vulnerabilities, using cameras, locks and alarms.
Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
Supported safety with well-maintained grounds, parking lots and landscaping.
Repaired and replaced pumps, valves and motors.
Provided training to new hires on proper maintenance procedures, fostering teamwork among the staff members.
Repaired or replaced faulty electrical, plumbing, and HVAC systems, ensuring optimal performance of all building systems.
Improved air quality within building by regularly servicing air filters and ventilation systems.
Location Supervisor
Tyler Perry's Studios
04.2023 - 01.2024
Managed multiple locations concurrently, maintaining consistent performance levels across all sites.
Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies.
Managed inventory levels effectively, reducing waste while ensuring adequate supplies were always available.
Coordinated with other departments to streamline workflows, resulting in improved overall productivity.
Cultivated focus on customer service and satisfaction with well-trained, empowered team.
Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
Assisted in risk assessments for each location, ensuring compliance with health and safety regulations at all times.
Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Kept team compliant with security protocols and appearance standards.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Supervised team of 45 security personnel during shift.
Prepared and submitted reports to keep management informed of security activities and developments.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Location Assistant
Marvel Studios
02.2019 - 12.2023
Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Assisted crews with set building and pointed out problems that could be potential safety issues.
Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
Reviewed activities for production team to complete tasks on time.
Interacted positively with actors and actresses when escorting to and from trailers during filming.
Developed and maintained successful relationships with media professionals.
Assisted director with planning and completing film shots and B roll footage.
Assisted with tasks for radio broadcasts, video production and other multimedia projects.
Managed digital assets and resources for business, promotional, and routine filming use.
Cut delivery times through proactive tracking and monitoring of project timelines and aggressive pursuit of customer approval of digital and print files.
Supervised wardrobe, hair, and makeup needs for several actors simultaneously on remote shoot location.
Prioritized safety protocols while scouting locations, minimizing risks to cast and crew members during filming activities.
Aided in talent management by liaising between agents, actors, and production staff regarding location details and scheduling changes.
Optimized efficiency on set by implementing streamlined processes for crew check-in and parking arrangements.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Expedited problem-solving during shoots by promptly addressing unexpected challenges or setbacks onlocation.
Maintenace Supervisor
Greystar Property Management
09.2009 - 08.2018
Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Analyzed and identified equipment failure root causes and initiated correction actions.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
Supervised 10 employees and scheduled shifts.
Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
Rewired and replaced faulty electrical components in equipment.
Collaborated with property managers to develop cost-effective maintenance plans for each property.
Maintained a safe work environment by adhering to company safety policies and procedures during all maintenance tasks.
Ensured tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
Developed strong relationships with tenants through respectful communication and prompt attention to their needs or concerns.
Coordinated successful unit turnovers between leases by quickly completing necessary repairs and cleaning tasks within tight deadlines.
Streamlined work order process by establishing an effective system for tracking and prioritizing tasks.
Enhanced overall living environment for tenants by maintaining clean common areas, including hallways, laundry rooms, and outdoor spaces.
Contributed to the team effort during major renovation projects by assisting with demolition, painting, carpentry work, or other specialized tasks as needed.
Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
Proactively identified opportunities for improvement in property maintenance processes, making recommendations to management for necessary changes.
Conducted routine inspections of properties to identify potential hazards and necessary repairs.
Diagnosed and repaired complex mechanical and electrical systems.
Positively engaged with customers and maintained professional appearance as company representative.
Replaced worn or broken parts on machines and equipment.
Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Repaired and replaced pumps, valves and motors.
Reported issues to property manager so effective resolutions could be put into place.
Completed preventive maintenance on machines to enhance production and maintain quality.
Reduced risk of pest infestations by conducting regular inspections and treatments.
Ensured properties remained in peak condition, conducting regular inspections and performing necessary repairs.
Upgraded property facilities, including pools and fitness centers, to enhance tenant satisfaction.
Boosted property appeal and value through landscaping enhancements and exterior improvements.
Promoted energy efficiency by upgrading to eco-friendly systems and appliances.
Prioritized urgent repair requests from tenants, ensuring prompt attention to critical issues affecting habitability or safety.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Education
Bachelor of Science - Criminal Justice
Cerro Coso Community College
Ridgecrest, CA
05-2015
Skills
Handyman services
Tile installation
Operations management
Production scheduling
Scheduling coordination
Site selection
Location scouting
Location management
Customer service
Problem-solving
Reliability
Effective multitasking
Excellent communication
Timeline
Property Maintenance Worker
Bryant Properties
01.2024 - 12.2024
Location Supervisor
Tyler Perry's Studios
04.2023 - 01.2024
Location Assistant
Marvel Studios
02.2019 - 12.2023
Maintenace Supervisor
Greystar Property Management
09.2009 - 08.2018
Bachelor of Science - Criminal Justice
Cerro Coso Community College
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