Parth Bhalsod
Lawrenceville
Summary
Service-focused Customer Service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Porter
AutoNation Toyota Mall of GA
12.2025 - 01.2026
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Assisted technicians by delivering vehicles and parts efficiently between service bays.
- Coordinated with service advisors to ensure timely vehicle preparation for customer pick-up.
- Monitored inventory levels of supplies, notifying management of shortages or needs.
- Provided exceptional customer service by greeting clients and addressing inquiries promptly.
- Parked and retrieved cars according to customer needs.
FRONT END SERVICES TA
Walmart
06.2019 - 10.2025
- Handled cash, check and card transactions and maintained balanced drawer to facilitate large purchases.
- Assisted customers with product refunds and returns.
- Maintained clean and organized cashier station to create welcoming and professional area for customers and employees.
- Resolved customer complaints with a calm and professional demeanor.
- Processed transactions quickly and accurately to ensure customer satisfaction.
- Trained new employees on handling transactions, providing quality customer service and adhering to store procedures.
CASHIER
BP Gas Station
01.2022 - 05.2022
- Stocked merchandise on shelves and in display cases.
- Followed legal requirements to check customers’ IDs for safe alcohol and cigarette sales.
- Assisted customers with in-store sales for gasoline and convenience items.
- Provided friendly customer service, answering questions and addressing concerns with professionalism.
Education
Certificate - GA Film Academy
Gwinnett Technical College
Lawrenceville, GA05-2023
HIGH SCHOOL DIPLOMA -
Brookwood High School
Snellville, GA12-2018
Skills
- Time management
- Customer satisfaction
- Reliable
- Multitasking
- Leadership
- Team collaboration
- Detail-oriented
- Strong Communication
- Data confidentiality
- Safe driving
Certification
- REGISTERED PHARMACY TECHNICIAN
- State of Georgia
- 03/2025-06/2027
LANGUAGES
English, Gujarati, Hindi.
Timeline
Service Porter
AutoNation Toyota Mall of GA
12.2025 - 01.2026
CASHIER
BP Gas Station
01.2022 - 05.2022
FRONT END SERVICES TA
Walmart
06.2019 - 10.2025
Certificate - GA Film Academy
Gwinnett Technical College
HIGH SCHOOL DIPLOMA -
Brookwood High School