Patience Lamb
Rome
Summary
Detail-oriented hospitality professional specializing in safety and interpersonal skills. Proven track record of enhancing customer experiences and increasing team efficiency in high-pressure environments. Expertise in delivering exceptional service and fostering positive guest interactions.
Overview
1
1
year of professional experience
Work History
Waitress
Jeffersons
Calhoun
2025.10 - 2026.03
- Recorded food and drink orders accurately to ensure customer satisfaction.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Addressed customer complaints professionally to restore satisfaction and loyalty.
- Supported team members during busy shifts to improve service flow.
- Developed positive relationships with regular customers through friendly conversation.
Waitress Supervisor
World Of Wings
Calhoun
2025.05 - 2025.09
- Resolved guest concerns promptly, enhancing customer experience and escalated unresolved issues to management for effective resolution.
- Gathered guest feedback on food served, resolved issues, and ensured prompt delivery of additional items and beverage refills.
- Maintained polite and professional demeanor with patrons, fostering open communication and encouraging order placements.
Education
High School Diploma -
Calhoun High
Calhoun, GA2025-05
Skills
- Hospitality service expertise
- Customer service
- Strong multitasking
- Time management
- Effective communication
- Interpersonal skills
Timeline
Waitress
Jeffersons
2025.10 - 2026.03
Waitress Supervisor
World Of Wings
2025.05 - 2025.09
High School Diploma -
Calhoun High